Lieutenant - Site Transport Supervisor

Site Transport Supervisor (Lieutenant) (2nd Line)

G4S Secure Solutions (USA) Inc., an Allied Universal® Company, is hiring a Site Transport Supervisor (Lieutenant) (2nd Line). The Site Transport Supervisor (2nd Line) assists the Account Supervisor (Captain) in day-to-day location operations that include training, discipline, operations, and overall site supervision. Site supervisors are required to ensure sufficient supervision of personnel and oversight of operations. The Site Supervisor is responsible for overseeing the scheduling, workflow, and day-to-day operations of transportation teams and stationary guards and coordinates tactical transport operations with customer-level supervisors.

This position must be able to perform required duties of a Transportation Officer (TO) in their absence. In the absence of the Site Manager, the Site Supervisor is the direct link between company and customer's first line supervision/management team. The Site Supervisor is responsible for seeing that this high-profile customer receives the level and quality of security service desired and that the directives issued are passed to the individuals responsible for providing that security.

The Site Transport Supervisor will also perform transportation officer duties to include transport missions and guard-level duties as needed per client request for on-demand services. The Supervisor will be called upon to respond to on-demand services which may occur during overnight hours, weekends, and holidays.

• Liaise with customer-level supervisors; provide indirect supervision of transportation teams, stationary, and remote guarding, and overall site operations; provide direct supervision of shift supervisors
• Provide oversight to shift schedules; interface with customer's supervisors, Fleet Manager, and Project Manager; evaluate performance of shift supervisors and officers; clearly articulate directives, policies, and procedures to subordinate personnel
• Frequent meetings with customer's supervisors concerning operational and personnel issues
• Oversee training programs including support to local Trainers
• Ensure the training program material is properly applied by all personnel; ensure all employees are available in accordance with applicable customer and G4S contract regulations and policies, as well as Federal, State, and local laws
• Conduct reviews of operational programs to ensure compliance with Performance Work Statement (PWS), state, federal, and G4S policies and procedures
• Report incidents, analyze data and information, and maintain oversight of daily, weekly, and monthly PWS required reports
• Investigate and report incidents; maintain oversight and preparation of daily, weekly, and monthly reports
• Perform transport missions and guard-level duties as needed per client request for on-demand services which may occur during overnight hours, weekends, and holidays
• Plan and develop site shift and rotation schedules
• Assess operational needs of transportation teams and stationary/remote guards, and determine, develop, and implement measures to satisfy needed items
• Proactively identify vulnerabilities to operations specific to safety and certain events such as entry and exit; develop and implement solutions that mitigate identified operational vulnerabilities
• Assess training and skill deficiencies of Shift Supervisors and Officers; coordinate corrective measures with Captain and Operations Managers that will mitigate identified deficiencies

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
• Must be a citizen or lawful permanent resident of the United States
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
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