Store Manager, Retail & Store Manager

texas bu - region 03 - market 07: 23543 hwy 242, patton village, texas 77357

shift availability: flexible availability

job type

• high school diploma or ged preferred.
• experience in retail sales preferred.
• experience to perform the essential duties, responsibilities and working in the conditions described below.
• ability to supervise and train for the use of equipment, tools and materials listed in the customer service representative (csr) and assistant site manager (asm) job description.
• ability to supervise and manage the functions listed in the csr and asm job description.
• ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• a valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• ability to communicate (orally and in writing) in english.
• perform other duties as assigned or delegated by his/her supervisor.

• recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on company standards.
• maintain a professional and supportive image among subordinates and supervisor.
• schedule employees within company guidelines to maximize customer service and maintain site image.
• implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

• develop positive and professional relationships with all suppliers.
• promote excellent service and resolve customer complaints in a timely, professional manner.
• promote and ensure a safe, positive public image within the neighboring community.

• prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• train all employees ensuring that customer service, site image and marketing execution meet company standards.
• train all employees on safety procedures and promote safety awareness.

• develop ways and means to ensure that all employees receive proper communication in a timely manner.
• establish periodic on-going communication meetings with all site employees and the market manager.

• evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• organize and maintain all site files and manuals.
• manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

• analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• budget and forecast p&l lines, as well as understand and manage merchandise margins.
• safeguard and account for all money received and disbursed.
• perform all other financial analysis necessary to maximize sales and net profits.

• performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
• be exposed to occasional noise.
• work with a minimum of direction and supervision.
• at all times work as an effective manager, supervisor and leader.

the above statements reflect the general qualifications/duties and/or responsibilities necessary to identify the job and are not necessarily intended to set forth all of the specific requirements of the job.

Note:

this job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

circle k is an equal opportunity…