Branch Manager

Location: Marble Falls Banking Center
Department: Branch Operations
Status: Full-Time | Exempt

Lead the Experience. Develop the Team. Grow the Relationships.

At Rio Bank, we believe exceptional banking starts with exceptional leadership. We're looking for a Branch Manager who is passionate about developing people, building customer relationships, and creating a consistent, high-quality banking experience for every customer who walks through our doors.

As a Branch Manager, you'll serve as the leader of the banking center, responsible for inspiring your team, ensuring operational excellence, supporting customer relationship growth, and reinforcing the culture and values that make Rio Bank unique. This is an opportunity to make a meaningful impact on employees, customers, and the community while helping drive the success of one of South Texas' leading community banks.

• Coach, develop, and inspire branch employees to deliver strong service and performance.
• Foster accountability, teamwork, professionalism, and continuous improvement.
• Recruit, train, recognize, and develop employees to support individual and branch success.
• Lead daily branch activities and ensure appropriate staffing and coverage.

• Provide prompt, professional, and personalized service.
• Build customer relationships through proactive engagement and follow-through.
• Help customers identify solutions that meet their financial needs.
• Resolve concerns and escalations with professionalism and care.
• Assist with account opening, relationship management, and retention efforts as needed.

• Grow relationships through referrals and collaboration with Lending, Treasury Management, Mortgage, Private Banking, and other partners.
• Represent Rio Bank through community networking, civic involvement, and relationship-building.
• Support customer relationship growth and the Bank’s overall growth objectives.

• Oversee daily branch operations with accuracy, efficiency, and strong service.
• Maintain operational controls, security practices, and documentation standards.
• Ensure compliance with Bank policies and regulatory requirements.
• Promote risk awareness, fraud prevention, and accountability.
• Support audits, operational reviews, and process improvement efforts.

Successful Branch Managers create an environment where:

• Customers receive exceptional service and build long-term relationships with Rio Bank.
• Employees are engaged, developed, and proud of the team they are part of.
• Operations are managed effectively and compliance expectations are consistently met.
• The banking center reflects Rio Bank's values and commitment to service excellence.
• Customers enjoy a consistent, relationship-focused Rio Bank experience, regardless of branch location.

• High school diploma or GED.
• Three (3) to five (5) years of banking experience.
• Previous leadership, supervisory, or management experience.
• Working knowledge of branch operations, customer service, and retail banking products and services.
• Proficiency with Microsoft Office applications.

• Bachelor's degree in Business, Finance, Management, or a related field.
• Previous branch management experience.
• Bilingual communication skills based on market needs.

At Rio Bank, we're proud to be a relationship-driven community bank committed to helping our customers, employees, and communities thrive. We believe our success starts with our people, and we invest in creating a culture where employees can grow professionally, make a meaningful impact, and build lasting relationships.

• Medical, dental, and vision insurance
• Telehealth…