Residential Dorm Supervisor

Residential Dorm Supervisor

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Residential Dorm Supervisor is responsible for supervising residents and maintaining a safe, supportive, and therapeutic environment that meets the individualized care and personal development needs of the residents in accordance with agency standards, state licensing standards, and other federal, state and local regulatory requirements. The Residential Dorm Supervisor also oversees other direct care staff activities associated with the implementation and management of a therapeutic adolescent environment and assists with the creation and management of the designated shift routine for assigned area.

Assist in the coordination between the milieu and other disciplines.

• Oversee and guide direct care staff ensuring proper execution and adherence to administrative and programmatic policies and procedures; adherence to all standards and regulations including always maintaining proper staff to resident ratio coverage which may include being in ratio when necessary and promptly communicating staffing needs or issues to Program Manager and/or Manager on Duty
• Maintain awareness of resident behavior, set appropriate behavioral limits, and proactively intervene to prevent or de-escalate crises using verbal redirection and agency-approved interventions based on individualized treatment plans, while demonstrating strong interpersonal skills, sound judgment, and accurate documentation in high-stress situations
• Document and immediately notify appropriate personnel i.e., Maintenance, Nurse, On Call, Program Management to report any safety hazards on facility grounds, violations and/or concerns including staff/youth injuries, allergic reactions as well as other safety concerns
• Verify and ensure that all documentation is correctly completed prior to the end of shift. Documentation includes but is not limited to progress notes, incident reports, communication logs, sleep logs, medication records (as needed) and precaution logs
• Collaborate with management, clinical staff, and volunteers to achieve program goals, foster positive relationships, and deliver high-quality services. Ensure proper implementation and compliance with individualized treatment plans, development strategies, and safety protocols. Support staff-youth interactions through effective milieu management, behavior guidance, and structured activities while demonstrating professionalism, teamwork, and cultural awareness
• Develop and maintain a weekly activity schedule with a variety of therapeutic and life skills-based activities. Collaborate with other departments to ensure scheduled activity times are realistic and do not overlap with scheduled therapies. Ensure dorm staff have the necessary supplies, confirm that youth understand activity expectations, and verify that dorm staff are aware of the specific supervision level required for each activity
• Maintain awareness of all dorm activities and locations at all times through regular walkthroughs, radio checks, and other established monitoring methods, ensuring dorms are adhering to their posted daily schedules and address any exceptions as needed
• Provide backup services and assistance to other dorms and programs as needed including passing medication to residents in accordance with their treatment plan and as prescribed by the clinical team
• Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence.
• Communicate with direct reports in periodic one-on-one meetings
• Organize and deliver regularly scheduled staff meetings to…