Engineering Operation Technician

Job Overview

Join our dynamic team and become a critical guardian of our technological infrastructure. As a Data Center Engineering Technician, you will maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise contributes to maintaining an extraordinary 99.999 % uptime.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators, fuel systems, and three‑phase electrical systems such as switch gear, UPS units, PDUs, wet‑cell batteries, CRAC, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

As part of AWS Infrastructure Services, you will help keep the cloud running by supporting all AWS data centers and their servers, storage, networking, power, and cooling equipment. You will work with software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and more.

NOTE:

Amazon does not sponsor immigration for this role. A lump‑sum relocation stipend will be provided to eligible candidates who relocate.

• Willingness to work in the following physical conditions, with reasonable accommodations: lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; walk, use hands and fingers, handle, reach, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull objects;
  
  use ear protection.
• This role supports data centers in various operational stages; may involve travel to established locations for training until your designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and assigned facility status. Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites.

• Conduct daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability.
• Monitor Building Management Systems and Electrical Power Management System.
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements.
• Perform rack installs and decommissioning within internal SLAs.
• Perform preventive maintenance, troubleshooting, root‑cause analysis, and repairs of electrical and mechanical equipment.
• Write technical documentation to support the change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• Provide on‑site support of contractors, subcontractors, and vendors, ensuring all work follows established practices, procedures, and local legislation.
• Adapt to work schedule changes; shifts can be up to 12 hours, may rotate on a predefined schedule, and some locations have on‑call rotations.
• Possibly support more than one location or site.

Basic Qualifications

• At least 1 year of experience in electrical or mechanical work, or in data center or mission‑critical facilities (e.g., hospital, military, public safety).
• High school diploma or equivalent.

Preferred Qualifications

• At least 2 years of data center engineering experience.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application or hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The starting pay for this position is listed below. Final starting pay will be based on experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, mental health support, medical advice line, 401(k) matching. Learn more about benefits at