Community Technology Coordinator; JDC Community Foundation- ACC Member

Note:
This is a full-time ACC Ameri Corps position with Mobile Communidad (DBA JDC Community Foundation)

The American Connection Corps (ACC), an Ameri Corps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment.

The mission of JDC Community Foundation is to provide accessibility to healthy food, technology, literacy, and economic stability through community engagement, and collaborative partnerships

The ACC Member will serve as a Community Technology Liaison, a trusted local presence who helps residents navigate digital tools, services, and opportunities that can improve their lives. Under the guidance and supervision of program and host site staff, the Member will provide hands‑on technology assistance, build digital confidence among underserved residents, and connect people to resources and referrals in healthcare, employment, and civic engagement.

The role is intentionally flexible and place‑driven: the Member will support staff in identifying community digital access needs and respond through approved service activities, whether that means one‑on‑one coaching with a senior navigating telehealth, helping a Spanish‑speaking family access online information and community resources, or supporting regional broadband adoption efforts through community outreach, digital literacy education, and resource navigation.

The Member will not provide case management, determine eligibility for benefits or services, or perform independent program management or professional technology consulting. Impact will be measured through service activities and outcomes documented in accordance with program requirements, including community connections made, residents served, and participation in approved digital inclusion activities.

• Offer one‑on‑one assistance to residents with internet connectivity, device use, and basic to intermediate digital literacy, at community locations as needed and under the guidance of program staff.
• Help residents access online services related to healthcare, employment, education, and benefits by providing information, digital navigation support, and referrals to appropriate service providers as needed. The Member will not determine eligibility for benefits or provide case management services.

• Assist staff with identifying participant learning needs and preparing appropriate training plans based on identified community needs.
• Help adapt or assist staff in developing and updating curriculum and materials for individual and small‑group training sessions.
• Support the delivery of training sessions tailored to varying digital skill levels and age groups using curriculum, materials, and guidance provided or approved by program staff.

• Assist Broadband Working Group leadership in gathering information regarding community technology needs through direct resident engagement.
• Help gather and organize input from residents, businesses, and community organizations to inform Broadband Working Group priorities.
• Support outreach efforts that help connect Broadband Working Group initiatives to tangible community impacts through digital inclusion, education, and resource awareness activities.

• Assist with the design and distribution, under staff direction, of outreach materials (flyers, social media content, newsletter items) to publicize available services and training.
• Support community presence at local events, schools, and gathering spaces to build awareness of digital resources.
• Help draft short articles or updates for local newsletters, websites, or regional media to raise awareness of digital equity efforts in the community, subject to staff review and approval.

• Track…