FSQA Manager

Select Milk Producers is one of the nation’s largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 8 processing plants, and 8 joint ventures including Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, Green Link and Select Services. With over 800 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.

We are proud to promote an equal employment opportunity workplace.

The FSQA Manager oversees all day-to-day quality assurance and food safety activities within the production facility. This role provides leadership, support, and service to management and staff by developing, implementing, and maintaining quality assurance programs and policies. The FSQA Manager ensures compliance with company standards, Global Food Safety Initiatives (GFSI), NSF Dietary Supplements certification requirements, and applicable federal and state regulations.

This position manages budgets, establishes internal protocols, and directs the activities of QA personnel. The Food Safety and Quality Assurance Manager will provide oversight of the Preventive Controls Qualified Individual (PCQI), the SQF Practitioner, and the SQF Quality Practitioner.

• Monitor plant quality through review of microbiological testing, investigate high counts, and report findings and trends.
• Prepare list of any nonconforming product and distribute it to management.
• Review all product Certificates of Analysis, release inventory, and manage product classification.
• Review labels for regulatory and brand compliance.
• Ensure contractor Good Manufacturing Practices (GMPs) and Hazard Analysis of Critical Control Points (HACCP) compliance by managing the interaction between departmental personnel, contractors, and physical plant personnel.
• Conduct and document plant audits of each department daily, including audit of employee GMP’s.
• Accompany State, Food & Drug Administration (FDA), and United States Department of Agriculture (USDA) Inspector(s) during visits.
• Assist (or designate individual) State Inspector with equipment checks and product sampling.
• Audit all State seals and verify that any broken seals have been reported. Report and maintain records of broken seal reports to USDA and State Regulatory Agency.
• Support, assist, participate, and represent the company during third party audits such as GFSI audits, Customer audits, internal company & plant audits, and governmental agency inspections.
• Audit sanitation through review of CIP records. Investigate and report any cleaning problems. Perform random equipment checks after cleaning.
• Supervise all Quality Assurance Personnel.
• Deliver and coordinate GMP, HACCP, food safety, and quality training (initial and annual).
• Oversee the implementation and maintenance of the Environmental Monitoring Program (EMP).
• Manage pest control programs with monthly audits and corrective action oversight.
• Investigate and manage customer complaints.
• Lead Food Safety Team and Food Quality Team and present and review Food Safety and Quality Systems status to the management team.
• Manage and investigate Food Safety & Quality Systems incidents to identify root cause using quality management tools.
• Develop and present weekly and monthly reports as needed.
• Oversee and supervise laboratory equipment calibrations and functionality to ensure precise and accurate analysis. Monitor employee work habits with respect to the Safety & Health Management System.
• Managers should remain accessible through company-issued cell phones and be available to provide timely support for the needs of the business and their teams.
• Member and designated leader of the Food Safety Team and Food Quality Team.
• Support a company culture of continuous improvement by participating in efficiency and improvement efforts.
• Perform other duties, as necessary.

• Direct supervision of QA personnel including hiring, training, coaching, and performance management.
• Conduct job performance reviews and oversee on-the-job training compliance.
• Enforce…