Quality & Metrology Manager

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Full Time Regular First/Mid Level Mgrs Dallas, TX, Dallas, TX, US

Salary Range: $84,200.00 To $ Annually

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location.

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A Day in the Life

The Quality Manager leads the company's Quality Management System (QMS) and Metrology Program, ensuring compliance with ISO 9001, ISO/IEC 17025, customer requirements, and applicable industry standards. This role is responsible for maintaining ISO 9001 certification and ISO/IEC 17025 accreditation, leading audits, driving continuous improvement, and providing independent analysis of quality and operational data to identify trends, risks, and improvement opportunities.

This is a hands‑on leadership position requiring a strong analytical mindset. The successful candidate must independently identify risks, investigate issues, challenge assumptions, and provide data‑driven recommendations that support sound business decisions. The ideal candidate thrives in a fast‑paced, high‑pressure environment and can manage multiple priorities, solve complex problems, and drive critical quality initiatives to completion with minimal oversight.

• Lead and continuously improve the Quality Management System and Metrology Program.
• Maintain ISO 9001 certification and ISO/IEC 17025 accreditation.
• Lead internal audits, management reviews, corrective actions, and continuous improvement initiatives.
• Analyze quality, operational, customer, supplier, and calibration data to identify trends, risks, and improvement opportunities.
• Develop metrics, dashboards, and reports that support business decisions.
• Lead investigations into quality issues, audit findings, customer concerns, and nonconformances.
• Serve as the primary contact for auditors, accreditation bodies, customers, and quality‑related compliance activities.
• Lead and develop Quality Assurance personnel.
• Drive a culture of quality, accountability, compliance, and continuous improvement.

• 10+ years of progressive experience in quality management, electrical metrology, and calibration.
• 5+ years of experience leading, developing, and managing staff in a quality, technical, laboratory, operations, or related environment.
• Proven experience leading internal audit programs, management reviews, corrective action systems, and external accreditation or certification audits.
• Strong knowledge of ISO 9001:2015, ISO/IEC 17025:2017, ANSI/NCSL Z540-1-1994, ANSI/NCSLI Z540.3-2006, measurement uncertainty, measurement decision risk, root cause analysis, and risk‑based quality management.
• Advanced Excel and data analysis skills.
• Proven ability to independently identify trends, emerging risks, systemic issues, anomalies, and improvement opportunities; challenge assumptions; investigate issues; and convert findings into objective, data‑driven recommendations that influence decisions and prevent recurring problems without requiring direction from leadership.
• Demonstrated ability to thrive in a fast‑paced, high‑pressure environment while managing multiple priorities and driving critical initiatives to completion with minimal oversight.

• Bachelor’s degree in engineering, Quality Management, Statistics, Business Analytics, Physical Sciences, or a related technical discipline.
• ISO 9001 and/or ISO/IEC 17025 Lead Auditor certification.
• Military PMEL training.

• Occasional travel may be…