Assistant Manager

Overview

Assistant Manager at a SONIC Drive‑In restaurant assists the General Manager in managing drive‑in operations and supports training and development of staff to deliver quality food in a clean, safe and efficient manner. The role ensures that every guest has an enjoyable dining experience.

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive‑in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests, reports complaints to supervisor and assists in resolving such complaints

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations
• Minimum of six months of restaurant management experience (QSR) or one year of entry‑level retail management experience, with demonstrated ability to run shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given instructions; ability to multi‑task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

• Friendly and smiling faces that enjoy providing courteous food service to guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive‑in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

SONIC and its independent franchise owners are Equal Opportunity Employers.