Shift leader, Restaurant​/Food Service

Position Summary:

This position is fully accountable for the profitable consistent operations execution of a specific shift designated by the Owner/General Manager while adhering to all company guidelines and regulations. The Shift Lead reports to the owner/General Manager.

• Ensure the restaurant is in full compliance with all local, state and federal regulations
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures
• Ensure the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs  Culture  of a cheerful and fun work environment. Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members.
• Be the “Role Model” for delivering operations excellence.
• Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, training and disciplining employees under the guidance of the general manager.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Be Ready, Be Focused, Be Here!
• Understand and demonstrate the behavior of the Concept of “Customer Comes First, Dining Room Second, Everything Else is Last”

• Able to work on his/her feet for extended periods of time
• Able to lift up to 50 lbs
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
• Represent Firehouse Subs in a professional and positive manner at all times
• Communicate effectively to Owners, General Manager and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
• Maintain restaurant equipment in full working order and communicate problems immediately to Owner/General Manager
• Ability to analyze business trends and help develop plans/implement plans for success. Any other duties assigned by General Manager/District Manager/Owners.

Job Types: Full-time, Part-time

Pay: $13.50 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Leadership
  
  Experience:
  
  1 year (Preferred)
• Restaurant
  
  Experience:
  
  1 year (Preferred)

Work Location:

In person

We use eVerify to confirm U.S. Employment eligibility.