Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts the store’s security and the overall shopping experience for customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will mitigate theft and create a safe, enjoyable shopping environment.

You will engage with customers and associates in a manner consistent with our core values by providing confident, friendly, and energetic greetings with eye contact and a smile in every interaction. Your discipline, awareness, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.

Your confidence, positive attitude, and expertise in store shortage reduction programs will influence behaviors and allow you to build trust and respect among customers and associates. You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and suspicious subjects to the Manager on Duty.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess a mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand your role in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and coworkers.
• Excellent leadership skills that foster productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

We are a rapidly growing brand and provide a variety of training and development opportunities so associates can grow with us.

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.