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Sales Advisor

At Swarovski, your ideas are valued, your leadership is reinforced, and your work contributes to building teams that shine with excellence and create moments of luxury every day.

Ready to take the next step in retail within one of the most iconic brands in fashion and design? Join our sales team and help create an environment that fosters employee growth, inspires customers, and drives performance excellence.

As a Sales Advisor, you will offer exceptional customer service, create memorable brand experiences, and inspire customers with your passion for our products, while achieving your sales goals and contributing to a dynamic team.

About the role

• Offer exceptional customer service and create emotional connections through storytelling
• Build lasting trust relationships with customers and promote loyalty programs
• Achieve individual and team sales targets, taking responsibility for results
• Collaborate with your team to create a welcoming and organized store environment
• Develop a thorough understanding of products through digital tools to enhance the customer experience

About you

• Passion for fashion, luxury, or lifestyle brands
• Experience in a multicultural retail environment
• Proven excellent customer service skills and a winning personality that inspires trust
• Curious, empathetic, and results-driven team spirit with a commercial mindset
• Digitally savvy and comfortable with retail technology
• Confident in expressing individuality and bringing creative ideas to the team

What we offer

• Exclusive employee discounts on Swarovski products
• A paid volunteer day to support causes you care about
• A global program of mental, physical, and emotional health support, managerial guidance, and financial and legal advice
• Comprehensive training on products, key skills, and leadership to help you grow
• Career development opportunities
• Many of our Sales Advisors progress to leadership or specialist roles, such as Assistant Store Manager, Store Manager, Trainer, or Visual Merchandiser. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, our house designs, manufactures, and markets the finest quality crystals, precious stones, Swarovski Created Diamonds, cubic zirconia (zirconium oxide), jewelry, accessories, and home décor.

Sustainable and responsible development is at the heart of our brand — from circular innovation to diversity and inclusion, to the philanthrophic work of the Swarovski Foundation. We encourage everyone to express their uniqueness with confidence and respect, and we believe that diversity of viewpoints makes us stronger.

Swarovski is an equal opportunity employer. We are committed to fair and inclusive recruitment and building a workplace where everyone truly feels at home.