Edna Service - Customer Service Assistant - Part time

Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Key responsibilities include:

• Assisting in unloading merchandise from baskets
• Packaging groceries; assisting customers in transporting/unloading groceries to their vehicles
• Assisting customers in locating merchandise

Stocking/Sanitation duties include:

• Gathering baskets and picking up trash inside and outside Store
• Maintaining and stocking bag areas
• Returning products to proper locations
• Stocking and staging bags; stocking check stand supplies
• Distributing Buddy bucks to registers, replacing anti-fatigue mats
• Performing carts and parts basket relocation and power-washing basket relocation for department setup
• Performing red basket fill up/retrieval
• Cleaning, mopping, dusting, sweeping, vacuuming check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications &

Key Requirements:

• Work Experience:
• Knowledge/Skills/Abilities:
• Ability to work in a fast-paced environment
  - Required
• Ability to work with customers and stay attentive to their needs
  - Required
• Ability to maintain a high level of productivity and efficiency standards
  - Required
• Education:
• Licenses/Certifications:
• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands &

Working Conditions:

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.