Industrial Electromechanical Reliability Sales Representative

Industrial Electromechanical Reliability Sales Representative

Lubbock Electric Company has an 80-year history as a family business in Lubbock, TX. We help industrial plants protect and maintain operations through expert industrial equipment services, like electric motor repair, air compressor repair, custom automation control systems, electrical installation and troubleshooting, infrared thermography inspections, preventive maintenance, and equipment sales. We pride ourselves on peer-to-peer professionalism, customer-centric decision-making, and collaborative work processes.

Our goal is to deliver the highest quality service to our customers through extensive investment in our employees’ skills and the tools they need to be successful.

1108 34th St, Lubbock, TX 79411

President

The Industrial Electromechanical Reliability Sales Representative must be aligned, personally and professionally, with Our Values.

• Resourceful:
  We apply ourselves to solve problems creatively and effectively.
• Accountable:
  We take responsibility for our actions with speed and transparency.
• Disciplined:
  We adhere to the ethical and professional practices of our company and our craft.
• Results-Oriented:
  We set and achieve personal, professional and financial goals.

The Industrial Electromechanical Reliability Sales Representative is responsible for developing and maintaining strong customer relationships within an assigned territory through consistent face-to-face interaction, proactive account management, and solution-based selling. This role serves industrial and commercial customers by identifying operational challenges and coordinating electrical, mechanical, automation, motor repair, air compressor, controls, and reliability solutions that improve uptime, efficiency, and long-term performance.

The Sales Representative will travel designated sales routes three days per week and spend the remaining workdays focused on route planning, customer follow‑up, prospecting, meeting coordination, proposal development, and CRM documentation. Regular travel throughout West Texas and surrounding areas, including day travel and overnight stays up to 200 miles from Lubbock, is regularly required.

• Identify, research, and pursue new business opportunities within assigned territory and target industries.
• Prospect these opportunities through direct marketing, cold calls, referrals, networking, and route-based visits.
• Develop solution‑based relationships with maintenance managers, plant managers, operations personnel, engineers, company executives, and business owners.
• Conduct regular in‑person customer visits throughout assigned territory according to established sales routes and schedules.
• Build trust by adhering to our Company Values.

• Learn customer operations, maintenance challenges, production goals, and business priorities. What they make. What makes them successful. What suppliers they rely on. What markets they rely on. Who they compete with.
• Introduce all company capabilities, focused on the Reliability
• Match company offerings with customer challenges and create meaningful, value‑driven customer presentations.
• Include all customer stakeholders in the development of solutions.
• Follow up on quotations, proposals, and open opportunities to support successful project conversion.

• Maintain current documentation of customer names, positions, and preferences in the company’s CRM system.
• Track customer interactions and the results of those interactions in the CRM.
• Maintain current list of business opportunities, from concept to close, in the company’s CRM system.
• Submit required reports, schedules, and updates in accordance with company expectations.

• Work closely with the executive team, inside sales, project managers, and department leadership to support customer needs.
• Communicate customer concerns, project updates, and service requirements to appropriate internal teams.
• Participate in sales meetings, operational meetings, and company training initiatives.