Personal Banker - Universal- Wadsworth and Coal Mine

Position Overview

As a Universal Banker at PNC in Littleton, CO, you will deepen the branch customer base through proactive sales and service activities. Bilingual (Spanish) preferred. You will manage the customer experience, collaborate with ecosystem partners, and position PNC solutions to grow revenue and loyalty.

Acquire and deepen the branch customer base through proactive sales and service activities.

Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.

Collaborate with ecosystem partners to grow customer's share of wallet.

Position PNC solutions to drive new revenue and customer loyalty.

Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.

Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Leverage ecosystem partnerships and community Centers of Influence to acquire, expand and retain relationships.

Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.

Educate customers on managing financial transactions using technology, tools and resources.

Apply product and procedural knowledge to identify, mitigate and solve customer problems effectively.

Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Participate in branch daily operations, ensuring completion in an efficient and accurate manner.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role, including:

• Accountability, Banking, Client Loyalty, Customer Experience (CX)
• Customer Service, Identifying Opportunities, Leveraging Technology
• Proactive Sales Competencies, Banking Products, Digital Awareness
• Effective Communications, Managing Multiple Priorities, Matrix Management
• Problem Solving, Prospecting, Retail Lending, Selling
• Understanding Customer Needs

Typically requires an associate’s or equivalent degree or comparable combination of education, job‑specific certification(s), and experience (including military service). Minimum 3+ years of relevant experience.

Base Salary: $45,375.00 – $75,625.00 (may vary by location, market data, and individual skills, experience and education).

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Life insurance for employee and spouse/child
• Short‑ and long‑term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back‑up child/elder care; adoption, surrogacy and doula reimbursement
• Educational assistance for qualifying programs
• Robust wellness program with financial incentives
• Paid time off: maternity/parental leave, holidays, vacation days, and occasional absence days

If an accommodation is required to participate in the application process, please contact  with “accommodation request” in the subject line, including your name, the job  preferred contact method. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information will be kept confidential and used only to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other legally protected categories. This position is subject to the requirements of Section 19 of the FDIA and the SAFE Act and/or FINRA prohibiting the hiring of individuals with certain criminal history.