Associate Sales Representative - Houston

About the role

We are looking for an Associate Sales Representative
to join our US team in Houston, TX.

The Associate Sales Representative is a field-based commercial and clinical development role responsible for supporting the safe and effective adoption of Creo Medical technologies while contributing to the growth and development of assigned accounts and territories.

This position combines hands-on clinical support, healthcare professional education, account development, and commercial activity. The Associate Sales Representative will work closely with Territory Managers, Sales Leadership, Clinical Education, Marketing, and other cross-functional partners to support customer adoption, increase utilization, identify growth opportunities, and deliver a high-quality customer experience.

Clinical and Procedural Support

Provide field-based clinical support for Creo Medical products and technologies in accordance with company training, policies, approved product labeling, and established clinical competencies.

Support physicians, nurses, technicians, and other healthcare professionals before, during, and following procedures involving Creo Medical technologies.

Assist customers in developing confidence and competency with Creo Medical products through appropriate education, procedural support, and follow-up.

Support customer onboarding and adoption in collaboration with Sales and Clinical Education colleagues.

Maintain the clinical knowledge necessary to provide credible, high-quality support within the defined scope of the position.

Complete all required product, procedural, clinical, and competency training and maintain required certifications.

Recognize situations requiring advanced clinical expertise and appropriately elevate to senior clinical or medical resources.

Provide timely feedback regarding customer experiences, product utilization, clinical observations, and unmet needs to appropriate internal teams.

Maintain strict adherence to company policies governing clinical support and avoid providing medical advice or directing clinical decision-making.

Commercial and Account Development

Partner with Territory Managers and Sales Leadership to execute territory and account plans.

Develop productive relationships with physicians, clinical staff, hospital personnel, administrators, and other key stakeholders.

Identify potential new users, procedures, departments, and accounts that may represent opportunities for Creo Medical.

Support the development of existing accounts by helping increase physician engagement, product adoption, utilization, and appropriate procedure volume.

Generate and qualify commercial leads within assigned accounts and geographies.

Support product evaluations, demonstrations, educational programs, customer meetings, and other commercial activities.

Develop an understanding of the sales process, including prospecting, stakeholder identification, opportunity development, objection handling, account planning, and closing strategies.

Maintain accurate and timely customer, account, opportunity, and activity information within Creo Medical's CRM system.

Develop increasing responsibility for assigned accounts as competency and commercial capability progress.

Work toward established individual and team commercial objectives.

Customer Education and Adoption

Support Creo Medical educational programs and physician development initiatives.

Coordinate with Clinical Education and commercial colleagues to ensure customers receive appropriate training throughout the adoption process.

Assist in identifying physicians and accounts requiring additional education or clinical support.

Support post-training follow-up to encourage successful adoption and continued utilization.

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