GSOC Supervisor in Dallas Metro​/Plano

GSOC Supervisor – Dallas Metro – Plano Area

• Oversee day‑to‑day operations of the Global Security Operations Center (GSOC).
• Monitor and assess real‑time security threats, incidents, and emerging risks.
• Lead and develop a team of security operators to maintain a proactive security posture.
• Coordinate emergency response efforts and communicate effectively with key stakeholders.
• Implement and enhance security protocols, leveraging the latest technology.

• Experience in security operations, law enforcement, or crisis management.
• Leadership skills – ability to make quick, high‑stakes decisions.
• Tech‑savvy – familiarity with surveillance, access control, and reporting tools.
• Clear communication – ability to coordinate with teams and stakeholders.
• Calm under pressure – think fast, act smart, and keep operations seamless.

• 3–5 years of experience in security operations, law enforcement communications center, emergency response, or a related field.
• Prior experience in a Global Security Operations Center (GSOC) or Security Operations Center (SOC) environment is highly desirable.
• 2–3 years of supervisory or leadership experience in a security‑related role.
• Knowledge of risk assessment, crisis management, and emergency response protocols.
• Proficiency in security monitoring systems, access control, and surveillance technologies (e.g., CCTV, intrusion detection, and alarm systems).

• Strong team management and leadership abilities to oversee GSOC/SOC personnel.
• Excellent decision‑making and problem‑solving skills, especially under pressure.
• Strong verbal and written communication skills to coordinate with stakeholders, law enforcement, and executive leadership.
• Ability to develop training programs, conduct security drills, and educate staff on security protocols.

• Experience in incident management and crisis response coordination.
• Ability to create and enforce standard operating procedures (SOPs) for security operations.
• Strong report writing and documentation skills for security incidents and compliance audits.
• Proficiency in using Microsoft Office Suite, security software, and reporting tools.
• Ability to type 55–65 WPM.

Salary: $54,080.00 per year.

Schedule:

Monday – Friday, 7:00 AM – 3:00 PM.

Bi‑weekly pay.

Bonus: $50.00 for having a Texas Guard Card at hire (redeemable after completion of a 90‑day probation period).

• 401(k)
• Medical, vision, and dental insurance
• Short‑term disability
• Critical care/Hospital indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on‑the‑job training
• Paid time off
• Bi‑weekly pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards

EOE/M/F/D/V