Store Loss Prevention Manager

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

We are looking for a big box retail leader to oversee store loss prevention functions. Store Loss Prevention Managers lead Loss Prevention functions within a specific location and partner with Store Operations to prevent company loss.

This role drives company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. It involves networking with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud.

The position also supports District Loss Prevention Managers by providing awareness training, root cause analysis and threat assessments, and implements, trains, and coordinates all Loss Prevention best practices.

• Lead loss prevention functions and partner with Store Operations.
• Drive company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
• Network with law enforcement, loss prevention professionals, and other retailers for case file development.
• Support District Loss Prevention Managers with awareness training, root cause analysis, and threat assessments.
• Implement, train, and coordinate all Loss Prevention best practices.
• Train all store associates and managers on Loss Prevention programs to ensure compliance.
• Conduct Loss Prevention assessments and investigations.
• Maintain physical security of the building and company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator, respond to after‑hours alarm calls, update alarm system call list, and change key or safe combinations when management changes.
• Conduct ongoing MES training and ensure timely completion of certification programs.
• Assist with new‑hire training and specialized position training.
• Detect, investigate, and document Organized Retail Crime and other violations of law or company policy.
• Analyze daily, weekly, and monthly exception reports to identify areas of opportunity.
• Research and respond to cash over/short reporting.
• Partner with Distribution Center Loss Prevention Supervisor to resolve merchandise flow and firearms issues.
• Conduct store Loss Prevention assessments to ensure compliance with company processes and legal requirements.
• Support the Shrink Coach in ensuring compliance of self‑assessments.
• Review operational processes (SIM, transfers, claims, RTVs, SFS, BOPIS, known loss reporting) for compliance.
• Develop tactics for improvement as necessary.

• 3‑5 years of Loss Prevention experience or related retail experience.
• Interview/interrogation training and practical skills (Wicklander‑Zulawski certification preferred).
• 4‑year college degree or equivalent experience preferred.
• Certified Forensic Interviewer (CFI) preferred.
• Successfully pass a comprehensive criminal background check.
• World‑class customer service and interpersonal/communication skills.
• Strong problem‑solving ability and analytical skills.
• Proficiency in MS Office.
• Flexible availability, including nights, weekends, and holidays.
• Ability to maintain confidences and operate truthfully.
• Loss Prevention Qualified (LPQ) preferred.
• Loss Prevention Certified (LPC) preferred.
• Advanced administration and technical knowledge of Loss Prevention systems and shrinkage controls.
• Strong conflict management skills with ability to work alone in stressful situations.

To protect the integrity and security of our hiring process, candidates must not use AI tools during virtual interviews. All virtual interviews require cameras to be on, and AI tools are prohibited. Offers are contingent upon a satisfactory background check, which may include .

$50,000.00 – $93,000.00. This is part of a competitive total rewards package that could include other components such as incentive, equity, and benefits.

DICK’S Sporting Goods offers a generous suite of benefits. For more information, visit