Ferry Terminal Security Officer

Andy Frain Services, a leader in the finance and insurance sector, is seeking a Ferry Terminal Security Officer to protect passengers, staff, and assets at busy terminal locations. In this role, you will monitor access points, conduct regular patrols, and respond to incidents while delivering professional, customer-focused service. You will operate CCTV and communication systems, enforce safety regulations, and assist during emergencies.

Join a collaborative, growth-oriented culture where your vigilance, integrity, and strong communication skills help safeguard operations every day.

Responsibilities

• Monitor ferry terminal entrances, exits, and restricted areas
• Conduct patrols to ensure safety, security, and policy compliance
• Screen passengers, employees, and vendors for proper identification
• Respond to security incidents, alarms, and emergencies
• Document incidents and prepare accurate security reports
• Coordinate with local law enforcement and emergency services as needed
• Operate security equipment such as radios, CCTV, and access control systems
• Provide directions and customer service to passengers and staff
• Enforce safety regulations and crowd control procedures
• Support periodic security audits and risk assessments

Required Skills

• Access control
• Patrolling and surveillance
• Incident reporting and documentation
• Emergency response
• CCTV monitoring
• Two-way radio communication
• De-escalation techniques
• Crowd control
• Basic report writing
• Knowledge of safety and security procedures