Residential AV Technician

Overview

The Residential AV Technician works independently and as part of a team to install and configure home automation, audio/video, and related systems in residential environments. This role delivers high-quality workmanship, maintains professionalism on-site, and ensures client satisfaction. The technician has a solid working knowledge of AV systems and installation techniques and is motivated to continue learning and advancing within the company.

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

• Install, connect, and configure AV systems including speakers, TVs, projectors, home theaters, and distributed audio/video systems
• Run and terminate low voltage cabling for AV, network, and control systems
• Mount TVs, racks, and other system hardware safely and cleanly
• Complete system setup and testing to ensure functionality and performance
• Perform basic troubleshooting of installed systems
• Assist with lighting, shading, surveillance, and security installations under guidance
• Maintain project documentation and report daily progress to the Project Manager
• Collaborate with senior technicians and other team members to complete installations efficiently
• Exhibit professionalism, cleanliness, and excellent customer service on every job site
• Follow company safety and quality standards at all times
• Continue to develop knowledge through training, certifications, and hands‑on experience

• Minimum 2–3 years of AV field experience
• High school diploma or GED
• Basic understanding of control systems (Control4, RTI, URC, Savant, etc.) preferred
• PCNA or comparable networking certification a plus
• Strong understanding of AV components, signal flow, and connectivity
• Ability to read and follow wiring diagrams, floor plans, and scopes of work
• Excellent communication and teamwork skills
• Detail‑oriented and organized; able to manage multiple tasks effectively
• Strong problem‑solving skills and initiative in the field
• Must maintain a valid driver’s license and satisfactory driving record
• Ability to lift and carry up to 50 lbs. and work on ladders, lifts, and at elevated heights
• Clean background check and drivers check required

• Location:
  
  Charlotte, NC
• Job Type: Full‑Time
• Pay:
  Salaried

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.