Part Time Reference Assistant - Adult Services *Degree *Retirement Participation Eligible

Position: Part Time Reference Assistant - Adult Services *Degree Required *Retirement Participation Eligible
Location: Wylie

General Summary

Why work for the City of Wylie?

The reason we exist is to serve our residents and guests. By combining our unique talents to ensure the preservation of the small town feel of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all.

How we accomplish our mission:

Leveraging the diversity of our workforce to continually think and do things differently, the City of Wylie invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals.

The City of Wylie's award winning Smith Public Library is seeking a customer services oriented individual to work as a Reference Assistant in the Adult Services division. This position is Texas Municipal Retirement System (TMRS) eligible. The selected applicant will assist in reference services, shelving, and the planning and implementation of programs.

When assigned to Adult Services:
Provides stellar customer service at the help desk. Supports librarians on the adult services team with programming, displays, and promotional materials.

Supervision is provided by the department supervisor.

Position

Schedule:

Monday & Thursday - 2:15pm to 8:15pm

Friday & Saturday - 11:15am to 5:15pm

When off the 3rd Saturday of the month:

Monday 11:15 am to 8:15 pm (8 hours)

Thursday 11:15 am to 8:15 pm (8 hours)

Friday 9:15 am - 5:15 pm (8 hours)

Essential Job Functions

* Provides customer service at a public service desk on a daily basis, in a proactive and friendly manner.

* Communicates with library users regarding questions for information, and interpreting and explaining library policy and procedures.

* Provides reader's advisory.

* Shelves and sorts library materials.

* Assists with any library service where help is needed such as at computers, gaming systems or anywhere in the library.

* Assists patrons with locating information in print collections and online electronic resources.

* Assists in the maintenance of files related to programming.

* Participates in outreach activities to community organizations, schools, retirement centers, or other groups to promote the use of the library.

* Provides departmental clerical support using typical office machines.

* Informs supervisor of all work related activities.

* Performs as a responsible steward of the public trust and strives for excellence in public service, enhancing the quality of life for all.

* Acts in a civil, respectful manner at all times to management, co-workers and others.

* Performs other duties as may be assigned.

Minimum

Job Requirements

Bachelor's Degree. Work history in customer service. Customer service experience in a library preferred. Completion of National Incident Management System (NIMS) training courses as outlined by Emergency Management after hire.

Physical Requirements /Work Environment

PHYSICAL STRENGTH

REQUIRED:

Moderate:
Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

PHYSICAL ACTIVITIES

REQUIRED:

Balancing

Bending

Carrying

Climbing

Crawling

Crouching

Fine Dexterity

Handling

Hearing

Kneeling

Lifting

Pushing/Pulling

Reaching

Sitting

Standing

Twisting

Talking

Vision

Walking

PRIMARY WORK ENVIRONMENT:
Indoors

SHIFT WORK:
Yes

CALL-OUT:
No

The City of Wylie offers an array of great benefits.

01

The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process.

Please check "yes" to confirm that you have read and understand this statement.

* Yes

* No

02

What is your highest level of education?

* No High School Diploma or equivalent

* High School Diploma or equivalent

* Some College

* Associates Degree

* Bachelor's Degree

* Master's Degree or Higher

03

Do you have a valid Driver's License?

* Yes, I have a valid…