Employment Specialist

About the Programme

Connect to Work is a voluntary Supported Employment programme funded by the Department for Work and Pensions (DWP) and commissioned by Liverpool City Region Combined Authority. The programme supports people who are disabled, have long‑term health conditions or face complex barriers to work, including people looking for work and people already in work who need support to retain their job.

Delivered through the Supported Employment Quality Framework (SEQF), Connect to Work follows a place, train and maintain model. This means support is built around the person and their employer, helping participants identify suitable work, move into paid employment and receive ongoing in‑work support once a job has started.

Location: Liverpool, community‑based delivery.

Hours: 37.5 hours.

Travel: This is a community‑based role, so candidates must be flexible and willing to travel across Liverpool to meet and support customers in a variety of locations.

Do you believe that everyone deserves the opportunity to work, regardless of the challenges they face?

Subject to contract award, we’re looking for passionate, resilient, and people‑focused Employment Specialists to join our Connect to Work team. This is a highly mobile role but it’s more than just a job, it’s an opportunity to empower individuals to overcome barriers, build confidence and achieve sustainable employment that transforms their lives. No two days are the same. One day you could be meeting a participant in a community hub, the next supporting an employer to create an inclusive workplace or helping someone prepare for their first interview in years.

Every conversation has the potential to change a life.

You’ll manage your own caseload, building trusted relationships with people who may have health conditions, disabilities, or other barriers to employment. Working alongside them, you’ll develop personalised plans that focus on their strengths, aspirations, and goals. Your duties will include:

• Supporting participants to identify their career ambitions and create a personalised pathway into work.
• Using vocational profiling to develop tailored My Success Plans that support long‑term employment outcomes.
• Helping individuals build an Employability Passport, including CV development, interview preparation, confidence building, and advice around disclosing health conditions or disabilities.
• Promoting the health, wellbeing and financial benefits of employment, including completing Better Off Calculations.
• Working closely with local employers to identify inclusive job opportunities that match participants’ skills and aspirations.
• Providing practical in‑work support to both employers and employees to help placements succeed.
• Working collaboratively with community mental health teams and other health professionals to support individuals with complex needs.
• Championing inclusive recruitment and helping employers make simple workplace adjustments.
• Maintaining accurate records that reflect each participant’s journey and achievements.
• Working flexibly across community venues, GP surgeries, Job Centres, local hubs and from home to meet people where they are.

Above all, you’ll embrace a zero‑rejection approach
, believing that everyone who wants to work deserves the opportunity to do so.

We’re looking for someone who is empathetic, proactive and motivated by helping others achieve their potential. You’ll bring:

• Experience supporting people with health conditions, disabilities or complex needs, ideally within employability, vocational rehabilitation or welfare‑to‑work services (lived experience is also valued).
• Proven experience of the Supported Employment Quality Framework (SEQF) in an employment or comparable environment.
• Excellent communication and relationship‑building skills with the ability to engage participants, employers and stakeholders alike.
• A genuine belief in the life‑changing impact of good work.
• An understanding of the barriers unemployed people can face and the confidence to help them overcome them.
• The ability to work independently in roles…