CPI Investigation Worker Trainee

Overview

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance
  —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

• Functional
  
  Title:
  
  CPI Investigation Worker Trainee
• Job Title:
  
  CPI Investigator I
• Agency:
  Dept of Family & Protectve Svc
• Department: CPS Investigations Region 1
• Posting Number: 18884
• Closing Date: 08/09/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Protective Services
• Salary Range: $3,816.65-$5,372.41
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-17
• Shift: Day
• Additional Shift: None
• Telework:
  Not Eligible for Telework
• Travel:
  Up to 75%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Job Location City: LUBBOCK
• Job Location Address: 1622 10TH ST
• Other Locations:
  None

• Respond quickly in crisis situations involving children who may be in an abusive or neglectful situation.
• Conduct forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conduct assessments to determine the current or future risk of harm to children.
• Observe children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.
• Interview people in the case such as parents, caregivers, reporters, family members, and others familiar with the family situation.
• Assess child safety and take necessary actions to protect the child as appropriate, including removing a child from their family.
• Talk frankly and objectively with families on sensitive matters such as parenting, sexual abuse, income, money management, and personal relationships.
• Determine actions to remove or reduce an immediate threat to child safety, including working with families, testifying in court, placing children in substitute care, and referring for crisis intervention therapy.
• Document all relevant information gathered during the investigation and complete all required forms accurately and in a timely manner.
• Gather family and kinship information to support the child in a placement.
• Participate in a regular on-call rotation that requires response after normal business hours, including overnight and weekend.
• Develop and maintain effective working relationships with law enforcement, judicial officials, legal resources, medical professionals, and the community.
• Work under constant deadlines that require prioritizing tasks and the ability to work flexible hours.
• Maintain a balance of objectivity and empathy for families living in stressful and crisis situations.
• Attend and participate in training, meetings, and staffing.
• Perform other duties as assigned to maintain unit operations.
• Promote and demonstrate appropriate respect for cultural diversity and competency among coworkers and all work‑related contacts.
• Attend work regularly in accordance with agency leave policy.

• Knowledge of child development
• Knowledge of family dynamics
• Skill in effective verbal and written communication
• Skill in establishing and maintaining effective working relationships
• Skill in problem solving techniques
• Ability to operate a personal computer
• Ability to travel and attend child and…