Crisis and Recovery Worker
Listed on 2026-07-16
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Social Work
Crisis Counselor, Mental Health -
Healthcare
Crisis Counselor, Mental Health
Service Overview
We are proud to collaborate with Merseycare, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Workers. Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health.
Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies.
As a Crisis and Recovery Worker, you will provide practical and emotional support to service users in or facing a mental health crisis. You will identify and access opportunities for service users to gain independence and confidence. You will work with service users in a recovery-focused manner, aligned with their support and risk management plans. Collaboration with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users, is essential.
CandidateRequirements
Experience working with individuals with mental health needs is required. A warm personality and the ability to work in a person-centred manner, even in high‑stress situations, are crucial. A clean driving licence and access to a car is beneficial. Flexibility to work on a rota basis to meet service needs is also expected.
Job DetailsFull time and part time hours are available for this role.
BenefitsBenefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. Creative Support’s Development Pathway offers a structured induction and values‑led training to help staff grow from entry‑level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.
Contact InformationVacancy Reference Number: 85780
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