Case Manager

Company

Canadian Mental Health Association

Other

Job Type: Permanent Full Time. Salary Range: $ per Local 684 collective agreement. Reason for Posting:
Backfill for existing role. Posted July 15, 2026. Last updated July 15, 2026. Posting closes July 24, 2026 at 4pm.

The Housing Case Manager is responsible for the delivery of case management services to individuals experiencing mental illness disorders, intellectual disabilities and/or substance use disorders by assisting clients in connecting them to resources that can considerably improve the quality of their lives and increase their overall wellbeing. The position is community-based, requiring Housing Case Managers to meet clients within their environments.

The Housing Case Manager is responsible for assessing clients’ needs and support systems; planning for crises and helping clients develop coping mechanisms; explaining these scenarios and their attendant concerns with compassion; and coordinating and monitoring the client’s use of these services. The Housing Case Manager carries out these responsibilities in accordance with the mission, vision and values of CMHA Algoma, relevant legislation and regulations and organizational policies, to promote the delivery of efficient and high‑quality services.

• Deliver case management and housing support services to individuals experiencing intellectual disabilities, mental illness disorders and/or substance use disorders. These individuals are either homeless or at risk of becoming homeless.
• Deliver support services in coordination with supportive housing rent supplement units.
• Duties vary based on assigned responsibilities in each of the following areas:
  Addiction Supportive Housing (ASH), Mental Health & Justice Supportive Housing (MHJSH).

• Minimum university degree in a Human Services related field.
• Minimum three years of experience in mental health and addictions, with an emphasis on community‑based services.
• Current registration with OCSWSSW or a regulated body under the Regulated Health Professions Act, if eligible.
• Mandatory certification First Aid/CPR.
• Certification in ASIST and Non‑Violent Crisis Intervention.
• Knowledge and experience in conducting bio‑psychosocial assessments.
• Experience in the criminal justice system and knowledge of community resources.
• Strong communication, organization and relationship‑building skills.
• Commitment to recovery‑oriented, inclusive and client‑centred practice.
• Ability to work both independently and collaboratively as part of a team.
• Acceptable Police Vulnerable Sector Check upon hire, to be maintained throughout employment.
• Ability to provide effective services in both English and French is preferred.

• Meaningful work that supports mental health and community well‑being.
• Competitive compensation and benefits.
• HOOPP (Healthcare of Ontario Pension Plan) enrollment for eligible employees.
• Opportunities for professional development and advancement.
• A supportive, inclusive, and psychologically safe workplace culture.

Please submit application through our HRIS Portal no later than July 24, 2026 by 4pm.

This is a bargaining unit position. In accordance with the Collective Agreement, internal bargaining unit employees who meet the minimum qualifications, skill, ability, and experience requirements for the vacancy shall be granted an interview and considered prior to any external candidates.

This job reflects the general responsibilities and requirements of the position and may be amended as organizational and program needs evolve.

CMHA Algoma values diversity and is an equal‑opportunity employer. Accommodations are available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

CMHA Algoma does not use Artificial Intelligence (AI) in the hiring process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.