Career Advisor Adult & Dislocated Worker

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Career Advisor WIOA Adult and Dislocated Worker

REPORTS TO: WIOA Program Manager

LOCATION: Deep East Texas Workforce Development Area

EMPLOYMENT TYPE: Full-Time, Exempt Employee

Career Team is looking to hire a Career Advisor AD/DW who will perform professional work providing career counseling, intensive case management, and follow-up services to participants eligible for the WIOA Adult and Dislocated Worker programs. The Career Advisor guides jobseekers toward employment and training goals, removes barriers to success, and ensures accurate and compliant case management. Work is performed under the supervision of the WIOA Program Manager.

• Provide information and case management services to community members interested in workforce services
• Complete intake and eligibility determination for the WIOA Adult and Dislocated Worker programs
• Assess jobseekers' employment, abilities, and training needs through interviewing, testing, and other methods
• Serve as a liaison between workforce development programs and community partners and resources
• Enter data into Work In Texas and process clients through any participant information system as required
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Stay on top of labor market trends and best practices in career and training paths
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Assist participants in removing barriers to employment and training
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files in Work In Texas for each registered customer, ensuring each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks and participate in all staff-related events as required, including training, staff meetings, and individual supervision
• Complete all required reports within the data management system
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

• Strong communication skills and knowledge about community resources
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive
• Ability to serve as a role model to customers and motivate them toward achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational, and communication skills (oral and written)
• Knowledge of the WIOA Adult and Dislocated Worker programs and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining a high level of confidentiality
• A Valid Driver's License

• Master’s or MBA degree
• Knowledge of the Deep East Texas region and its employers, community…