Service Manager

Service Manager

Job Summary:

The Manager of Automotive Service will oversee the facility responsible for maintenance and repair of the company’s fleet of vehicles, trucks, and heavy equipment.

• Hires and trains shop staff.
• Oversees the daily workflow and schedules of shop employees.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

• Plans and coordinates tasks and activities of company’s fleet auto repair shop, working on gas- and diesel-powered vehicles, trucks, and heavy equipment.
• Prepares maintenance schedules for motor vehicles and heavy equipment; notifies drivers and operators when maintenance is to be performed.
• Operates diagnostic equipment to determine repairs that need to be made.
• Performs repairs and maintenance.
• Maintains database of maintenance and repair records for company vehicles and equipment.
• Oversees shop inventory; orders parts, shop supplies, and equipment.
• Ensures applicable safety standards and regulations are followed in the facility.
• Performs other related duties as assigned.

• Strong supervisory and leadership skills.
• Excellent analytical and problem-solving skills.
• Excellent mechanical skills.
• Excellent organizational skills and attention to detail.
• Extensive knowledge of gasoline and diesel engine repair.
• Extensive knowledge of vehicle, truck, and heavy equipment repair.
• Ability to visually diagnose mechanical issues.
• Ability to read service and repair manuals.
• Ability to use hand and power tools.
• Proficient with computer diagnostic equipment and software.
• Proficient with Microsoft Office Suite or related software to maintain service record database and track inventory.

• High school diploma or equivalent required.
• Five years of related experience preferred.
• Vocational or technical school training preferred.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to physically perform repairs.
• Must be able to work safely in a noisy area with many odors present.
• Must be able to lift up to 50 pounds at a time.
• Good vision to inspect repair work.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.