Supervisor, Operations

Overview

Job Description

Summary:

We promote a culture of honesty and integrity, valuing trust with customers and employees. We focus on our people to set us apart and maintain strong relationships. Performance Team handles end-to-end warehousing and distribution logistics using a strategic network of storage facilities capable of receiving, storing, processing, and dispatching cargo. Our integrated solutions help us plan distribution to meet lead times and goals despite unexpected conditions, with a focus on process excellence that saves time and money.

Shift: Monday-Friday 12:00PM-8:30PM; potential Saturday as business needs.

• Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockroom, warehouse, or yard.
• Reviews inbound appointment log and open order report daily to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to duties based on workload and shipping schedules.
• Reviews and updates operational procedures and ensures communication to warehouse associates.
• Tracks productivity and assesses performance by individual, function, and department.
• Works with Inventory Control to ensure high inventory accuracy.
• Manages payroll for the department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment; and related problems.
• Traces item history to determine reasons for discrepancies and recommends remedial actions.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions and ensures proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

• Directly supervises 20+ employees in Operations and carries out supervisory responsibilities in accordance with policies and applicable laws.
• Responsibilities include interviewing, hiring, training, planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more

$65,000 - $67,000. The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate on the final starting salary in accordance with all applicable laws.

Other information:
You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace and is an equal opportunities employer. We welcome applicants without regard to race, color, gender, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability status, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered in a manner consistent with legal requirements. We are happy to support adjustments during the application and hiring process. If you need special assistance or accommodation to use our website or apply, please email acc