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Job Description & How to Apply Below
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.
Duties And Responsibilities
Achieve collections target by visiting customers/agency.
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) management
Develop and implement strategies to improve collection rates.
Case to Case tracking
Resolution at per AOP with in agreed timelines
Portfolio Management Debt Collection Strategy Target Achievement Regulatory Compliance Reporting and Analysis Risk Management Team Leadership Vendor Management Co-ordinating with internal and external clients
Required Qualifications And Experience
Achieve collections target by visiting customers/agency.
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) management
Develop and implement strategies to improve collection rates.
Case to Case tracking
Resolution at per AOP with in agreed timelines
Portfolio Management Debt Collection Strategy Target Achievement Regulatory Compliance Reporting and Analysis Risk Management Team Leadership Vendor Management Co-ordinating with internal and external clients
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