Guest Services Agent — Welcoming Front Desk Pro
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Courtyard Plano at The Colony is seeking a Guest Services Agent to warmly greet guests and manage check-ins/outs, ensuring a smooth arrival and departure experience. You will input guest details, explain rates and packages, and provide directions and local recommendations.
The role emphasizes strong communication, upselling opportunities, and prompt handling of guest requests, including payments and resolving issues to maintain high satisfaction.
Consider building your career as a Guest Services Agent — Welcoming Front Desk Pro (Flexible) at Crescent Hotels & Resorts.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Services Agent — Welcoming Front Desk Pro (Flexible) role in the description above.
We appreciate your interest in this position.
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