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Social Media Specialist- Full Time

Job in The Colony, Denton County, Texas, 75056, USA
Listing for: Scheels
Full Time position
Listed on 2026-08-09
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

Job Details

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities
  • Have a clear understanding of the SCHEELS brand and culture, while working as an ambassador to build our culture through our social media platforms
  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • Collaborate with all areas of the store & company to determine appropriate content
  • Generate, edit, publish and share content (original text, images, video or HTML), per the CO plan that builds a meaningful connection and encourages community members to take action
  • Set up and optimize SCHEELS pages within each platform to increase the visibility of SCHEELS
  • Moderate all user-generated content on line with the moderation policy for each community
  • Create editorial calendars and schedules
  • Continuously improve by capturing and analyzing the appropriate social data, metrics, insights and best practices and then acting on the information
  • Identify opportunities to share the SCHEELS story
  • Create annual strategy of content that promotes and aligns with the store’s goals and creates customer and store iteration
  • Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
  • Execute posts/messages to drive sales, traffic and community good-will
  • Experience in social media; and ability to think strategically and creatively
  • Exercise sound judgment and tact as it relates to interactions with consumers, SCHEELS associates and the community
  • Strong oral/written communication and presentation skills and ability to communicate effectively
  • Professional in appearance and attitude
  • Ability to work assigned schedule which may include varied hours, evening, weekends and holidays; some travel, including overnight stays
  • Must possess a valid driver’s license
Requirements Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and SCHEELS
  • Arrive to work and meetings 10 minutes early
Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment

    Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
  • Meets SCHEELS dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience

The ideal candidate will have a bachelor’s degree in business, marketing or related field; 2-5 years of related experience: or equivalent combination of degree and experience.

Physical Requirements /Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift,…

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