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Tier 1 IT Helpdesk Engineer - Proactive On-Call
Job in
The Colony, Denton County, Texas, 75056, USA
Listed on 2026-08-31
Listing for:
Simpatico Systems, LLC
Per diem
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Simpatico Systems, LLC is seeking an IT helpdesk specialist to support 200+ SMB and enterprise customers across 7 states. You will monitor alerts, respond to calls and emails, and contribute to incident life cycles while collaborating with Level 2 operations staff to shape the helpdesk of the future.
This role includes on-call responsibilities every 18 weeks with compensation of $150 per on-call week. Candidates should have strong networking knowledge, Windows/Linux familiarity, and excellent
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