Director of Aquatics

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Job Title: Director of Aquatics

Location: World Springs at Grandscape

Position Type: Full Time

Reports To: General Manager

World Springs is the outdoor, social-wellness experience that helps every guest feel better through globally-inspired soaking waters.

Position Overview:

The Director of Aquatics at World Springs manages the aquatics functions of the business, including the operation and maintenance of more than 40 swimming pools and spas, and the associated mechanical, electrical and control systems. They are responsible for maintaining water quality and composition for the specialized mineral pools for health department compliance and to ensure an excellent guest experience. They perform functional management duties for their reports with the assistance of supervisor(s) and are responsible for directing the shift activities of the pool technician and lifeguard team members.

This person also manages vendors and subcontractors for the aquatics department. They develop and administer safety, preventative maintenance, and spare parts programs related to aquatics.

Key Responsibilities and Essential Duties:

· Leadership and Communication:

· Model and hold staff accountable to company policies.

· Make recommendations to improve the performance of the department and company.

· Establish and maintain excellent relationships with all employees, contractors, inspectors and vendors.

· Interview, hire, train, and schedule departmental employees.

· Reward and recognize. Provide timely, constructive coaching for improvement. Utilize corrective action plans and terminate as needed.

· Conduct ongoing job training of personnel, including internal and external certifications and regular safety training.

· Employee development through goal setting, accountability, discipline, coaching, and annual reviews.

· Develop, implement, and maintain departmental processes, policies, and procedures.

· Develop and maintain employee training and documentation.

· Responsible for scheduling and payroll of the department.

· Record keeping for water quality and lifeguard training for health department compliance.

· Record keeping of all critical maintenance records.

· Maintain safety records for OSHA compliance.

· Assist in the preparation of the annual budget by forecasting, budgeting, developing action plans, measuring and analyzing results and minimizing the impact of variances in your department.

· Review and approve invoices and process receipts on a timely basis.

· Actively seek cost saving measures and make prudent purchases.

· Manage 3rd party service agreements.

Operations:

· Overall responsibility for daily operations of the aquatics department.

· Implement and maintain a comprehensive audit system for the property with a keen eye for presentation.

· Oversee aquatics operations to achieve stated objectives for presentation, safety, and guest services.

· Ensure required daily, monthly, and annual inspections and preventative maintenance tasks are completed.

· Participate in the software implementation for managing maintenance activities, including work orders, preventative maintenance, inspections, and standard operating procedures.

Safety:

· Comply with regulatory agencies such as EPA, OSHA, UBS/IBC, County/City Health Department, etc.

· Maintain and organize all permits and licenses related to facilities.

· Ensure all projects with employees and/or contractors are done in a safe manner to minimize any risk or injury.

Requirements:

· Basic first aid, exposure control, and advanced safety courses required upon hire

· Possess and maintain a professional appearance and positive demeanor.

· Some travel required for retreats and training and development.

· Available to work full time including overtime, evenings, weekends, and holidays.

· Expected to be on call and available to assist in emergency situations.

· Complete other tasks or duties as they are assigned by your direct report.

Qualifications:

· Certified Pool & Spa (CPO) or Aquatic Facility Operator (AFO) certification preferred.

· 5+ years of work experience with managing multiple teams of technical employees…