Operations Control Specialist

The Operational Control Specialist (OCS) maximizes joint operation responsibility by delivering real-time comprehensive aviation support services to Helicopter Air Ambulance (HAA) duty pilots. The OCS shall monitor and assist with aviation decision-making related to risk, safety, and compliance per published standards. The OCS exercises operational control over company resources for safe and efficient HAA operations.

• Direct resources as required to promote safe and efficient operations
• Review flight risk assessments submitted before each flight and address and mitigate elevated risk when applicable
• Communicate with the appropriate communications center and pilot regarding known and perceived risks related to each flight
• Obtain and disseminate information to duty pilots as it pertains to routes, facilities, NOTAMS, Navaids, TFRs, and company policies
• Monitor and interpret multiple weather resources on an ongoing basis, to include all elements of a standard weather briefing
• Serve as a resource for pilots concerning weather interpretation and updates
• Utilize OCC computer-based flight tracking software
• Assist Communication Specialists as needed during emergency events
• Provide strong problem-solving skills

• Commercial/Instrument pilot license (helicopter preferred)
• Experience in Part 135 helicopter EMS industry desired
• Meteorologist background desired
• Critical Thinking at an Operational level

• Excellent computer skills, including M.S. Office and flight/weather tracking software
• Ability to maintain composure under pressure, work effectively and accurately with frequent interruptions, and set/reset multiple priorities
• Ability to communicate professionally, effectively, and persuasively both orally and written at all levels of the organization
• Highly knowledgeable of the FAR/AIM, Operations Manual, Operations Specifications, Flight Manuals, and other resources pertinent to flight operations
• Ability to work within a robust team environment
• Excellent interpersonal and customer service skills

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Starting Salary Pay: $68,000

Check out our careers site benefits page to learn more about our benefit options.

R0050319