Member Services Assistant

Job Summary

The Member Services Assistant provides high-level executive support to senior leadership while driving member onboarding, communication, and engagement efforts. This role is well-suited for a personable and professional communicator who demonstrates initiative, thrives in a people-focused environment, and interacts confidently with a diverse membership base. It offers a strong opportunity for growth within a dynamic, professional setting.

• Minimum 1 year of experience in an administrative role.
• Valid driver's license required for attending events and completing errands.
• High school diploma or equivalent.

• Proficiency in Microsoft Office, Adobe, Chamber Nation, Growth Zone, Salesforce and CRM platforms.
• Experience in client relations, event planning/coordination, business operations, or similar roles.

• Provide high-level executive support to the President/CEO, anticipating needs and ensuring seamless leadership operations.
• Manage calendars, communications, cross-departmental coordination, confidential documentation, and prepare reports and presentations to drive organizational efficiency.
• Serve as the main point of contact for members, ensuring exceptional service through onboarding and engagement.
• Oversee CRM management, recognition efforts, and communication tracking to boost member retention and satisfaction.
• Plan and execute member-focused events, ensuring all logistics are handled efficiently and effectively.
• Coordinate with vendors, manage materials, and gather feedback to enhance engagement and deliver meaningful experiences.
• Provide adaptable administrative and operational support across various functions and team initiatives.
• Assist with mailings, workflows, and collaborative projects to foster a service-oriented environment.

$19 - $22 per hour, depending on Experience.

Monday - Friday, 30 hours per week. Some early mornings or evenings to support events.

The Dalles, Oregon; on-site required, includes occasional traveling between the office and event sites.

The Jobs for Veterans Act affords priority of service to covered Veterans and eligible spouses over non-covered persons for the receipt of employment, training, and placement services.

Company
:
The Dalles Chamber of Commerce