Customer Service & Lot Operations Associate

Description

At Columbia Gorge Motors, part of the Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Health and wellness
• Discounts on products and services

This position supports general operations of our service department in a variety of tasks to help the day-to-day pace of the dealership. This may include but is not limited to the following responsibilities.

• Install floor mats and mirror hanger locator tags in all vehicles as they come in for service
• Inspect for any vehicle damage that is present when the vehicles come in for service. Record any noted damage on the repair order
• Drive vehicles from the service drive to the proper area in the service parking lot
• Deliver the keys and repair order hard copies to the appropriate group leader's workstation immediately after parking a vehicle
• Assisting Service Advisors with checking in customers and their vehicles.
• Maintain the parking lot in a neat and organized manner
• Keep the service reception area clean, neat, and orderly at all times.
• Vacuuming and assisting in washing process of customer vehicles.
• Check in Rental Cars.
• Various other responsibilities to assist service advisors in providing an excellent customer experience.

• To perform this job successfully, this individual must be able to perform each essential duty satisfactory.
• Valid Driver’s License
• Team player attitude
• Customer service oriented
• Excellent follow through skills
• Previous Customer Service experience
• Must be able to pass a background check and drug test.
• Be able to lift 50+ pounds.
• Be able to be on your feet for long periods of time.
• Bilingual (preferred)

Teton Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other status protected under applicable federal and state law.