Sr. Patient Care Coordinator; Outpatient

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49‑bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas.

The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Assists with the workflow of the front office including department clerical, receptionist and communication roles. Performs duties in an outpatient location. Works under minimal supervision. Assists with orienting and providing on-the-job skills training to others.

• High School Education/GED or equivalent
  :
  Preferred
• Associate's/Technical Degree in business or equivalent combination of education/related experience
  :
  Preferred
• Two years' relevant experience
  :
  Preferred

• Oversees patient admissions; maintains department's cash receipts; oversees tracking of referrals to specialists and physical therapy; works on assignments that are moderately difficult requiring judgment in resolving issues or in making recommendations.
• Reviews incoming mail, faxes and messages, prioritizes and disperses to appropriate person; obtains and compiles statistical reports for administrators and managers; coordinates planning and preparation for special events; interprets policies and procedures to guide use of sensitive and confidential information.
• Collects patient, employer and payer information for chart, physician and biller; sets up accounts on payment plans based on patient's ability to pay and hospital policies; answers all inquiries regarding accounts and assists patients with all appropriate paperwork.
• Verifies all third‑party payer and workers' compensation accounts within 24 hours of pre‑registration; explains financial requirements to the patient or responsible party; calculates and collects deposits or deductibles; retains, retrieves, transfers and disposes of records.
• Processes letters, memos, e‑mail, calendars, mail and travel arrangements; maintains employee education records online in accordance with system guidelines; organizes and assimilates material as needed.
• Performs other job‑related duties as assigned.

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

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