Quality Assurance Manager

Job Responsibilities

• Ensures compliance to FDA 21 CFR 117 and the Food Safety Modernization Act (FSMA).
• Maintains Global Food Safety Initiative (GFSI) certification with Safe Quality Foods (SQF) by maintaining requirements and ensuring compliance with all system elements.
• Ensures compliance with Food Safety and HACCP programs, training, and continuous improvement.
• Acts as contact and liaison for inspections and audits including customer, FDA, ODA, Kosher, and Halal.
• Performs internal audits and follows up on action items to ensure their closure.
• Responsible for assuring all products are produced within established quality specifications.
• Communicates quality related technical information including certificates of analysis and key performance indicators to maximize value, efficiency, and maintain established quality standards.
• Evaluates consumer complaints with continuous monitoring of complaint activity, reviews corrective actions, evaluates trends, and recommends improvements to reduce or eliminate complaints.
• Responsible for facility level document control and change order management systems.
• Supervises collectively bargained (union) employees at the Riverside and Downtown facilities in The Dalles, OR.
• Manages laboratory, product grading, and sanitation activities, including training to SOPs.
• Ensures subordinate development by utilizing the Performance Management program.
• Ensures that all safety rules are enforced and notifies management of any issues.
• Performs other duties as assigned.

• Minimum of 3 years of experience and demonstrated knowledge of food products, quality systems, and regulatory compliance preferred.
• Bachelor of Science degree (Food Science or related field) preferred.
• HACCP certification through a recognized HACCP certification program.
• Have or be willing to obtain SQF practitioner certification through an accredited SQFI training program.
• Preferred candidates will have knowledge of food safety, food regulatory compliance, cGMPs, statistical process control programs, food manufacturing processes, quality control, product grading, and analytical testing.
• Excellent verbal and written communication skills.
• Strong organizational skills and an ability to meet established deadlines.
• Demonstrate good leadership skills and an ability to work effectively with others.
• Proficiency with general computer skills (Microsoft Excel, Outlook, Word, PowerPoint, etc.).

• HACCP certification
• SQF practitioner certification
• Bachelor of Science in Food Science