Customer Experience Associate

Part-Time Customer Experience Associate

The Workshop | The Dalles, OR

About The Workshop

The Workshop is more than a retail store—it's a creative community hub where people come to shop, gather, create, and connect. From thoughtfully curated gifts to hands-on DIY experiences, we're passionate about making every visit memorable and helping people feel right at home.

We believe the best part of retail is the people. Whether someone is visiting for the first time or stopping in for their weekly coffee and conversation, we strive to create a space where everyone feels welcome.

The Role

We're looking for a friendly, outgoing, and community-minded Part-Time Retail Associate to join our team.

This role is perfect for someone who genuinely loves talking with people, getting to know customers by name, helping someone find the perfect gift, and creating a warm, welcoming atmosphere. If you're energized by connecting with your community and making someone's day a little brighter, we'd love to meet you.

You'll help create an inspiring in-store experience while supporting both our retail space and DIY craft bar.

What You'll Do

Customer Experience & Communit
y

• Greet every customer with warmth, enthusiasm, and a smile
• Get to know our regulars and help make The Workshop feel like a second home
• Strike up conversations and create genuine connections with visitors
• Help customers find thoughtful gifts and make personalized recommendations
• Support community events, workshops, and special gatherings
• Create memorable moments that keep people coming back

Retail & Merchandising

• Keep the shop clean, organized, and visually inspiring
• Restock merchandise throughout the day
• Help create seasonal displays and feature new arrivals
• Share excitement around local makers and unique products

Checkout & Daily Operations

• Process transactions using Square
• Assist with opening and closing procedures
• Help maintain inventory and organize backstock
• Support daily shop operations wherever needed

DIY Bar Support

• Keep paints, brushes, and craft supplies stocked and ready to go
• Welcome guests to the DIY bar and help them get started
• Check in on crafters and make sure they have everything they need
• Reset and clean crafting stations throughout the day
• Help create a fun, encouraging environment for creativity and gathering

Who You Are

• You genuinely love talking with people and building relationships
• You're friendly, approachable, and naturally welcoming
• You enjoy being part of a close-knit community
• You're proactive and happy to jump in wherever needed
• You take pride in creating beautiful, organized spaces
• You have a positive attitude and enjoy working as part of a team
• You appreciate creativity, handmade goods, and supporting local businesses
• Crafting experience is a bonus—but a love for people is a must!

Schedule & Details

• Part-time (approximately 10–15 hours per week)
• Mix of Weekdays & Weekends based on availablity

Why You'll Love It Here

• Be part of a creative, community-centered business
• Build meaningful relationships with customers and local makers
• Work in a fun, supportive, and inspiring environment
• Employee discount on shop items
• Opportunities to grow with the business
• Help create more reasons for our community to gather and connect

Benefits

• Employee discount

Work Location: In person, The Dalles, Oregon

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location:

In person