Community and Client Liason

Position Overview

Senior Helpers is Growing – Be a Part of Our Success! Senior Helpers is seeking a high‑energy, self‑driven Community and Client Liaison to build relationships with community referral sources that result in continued growth of our client census and market share, as well as continuous improvement of our reputation in the communities we serve across Lake, Marion and Sumter counties. This position includes a base salary and an attractive incentive program.

Desirable candidates will be personable and self‑motivated, with a proven history of success in business‑to‑business marketing and client relations. Ideal candidates will have strong relationship building and communication skills, as well as experience in the private duty home health or healthcare industry.

• Schedule and attend meetings with multiple community referral sources each work day to actively build relationships and garner client referrals.
• Meet defined objectives through consistent community interactions that build relationships and solidify partnerships that generate regular client referrals from key community healthcare providers.
• Cover assigned area with regular in‑person visits, communications, presentations and events that result in lasting and valuable relationships with targeted referral organizations.
• Initiate and pursue networking opportunities where synergies may exist with other community healthcare providers such as home health agencies, hospice agencies, skilled nursing facilities, assisted living, independent living and other inpatient providers.
• Educate referral organization contacts about the Senior Helpers unique value proposition and the benefits our care services and partnerships bring.
• Perform client on‑boarding assessments, obtain completed and signed client on‑boarding paperwork, and onboard new client information to the agency system of record to support admissions.

• Minimum of 2 years of successful marketing/sales/client relations experience, preferably in healthcare and/or home health/private duty care services in Lake, Sumter and Marion counties.
• Sales exposure to Skilled Nursing Facilities (SNF), Home Health Agencies, Hospitals, Assisted Living (AL), Independent Living (ILC), Memory Care, and/or 55+ Communities preferred.
• Excellent planning, organizational, communication and presentation skills.
• Confident, assertive, self‑motivated, high energy, enthusiastic, flexible, nimble, positive "can do" attitude, consummate professional.
• Clinical knowledge or experience is a plus but not required.

Full‑time

• Business development, marketing and client relations:
  Minimum 2 years.
• Healthcare experience (HH/SNF/LTC/Rehab): 1 year.

• High school diploma/equivalent required. Bachelor’s preferred.