Accounts Receivable Specialist

Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

This role will manage customer accounts, perform collections and credit functions, and ensure timely, accurate processing of accounts receivable activities. The ideal candidate will possess strong communication and analytical skills, a proactive mindset, and the ability to collaborate across departments in a dynamic logistics and freight forwarding environment.

• Monitor, manage, and reduce the aging balance of assigned accounts through proactive collection efforts
• Contact customers via phone, email, and other communication methods to follow up on past-due invoices and secure timely payments
• Research and resolve customer discrepancies and disputes in coordination with the Collections Manager and internal teams (sales, operations, billing, and customer service)
• Partner with the cash application team to ensure accurate and timely application of payments; reconcile discrepancies as needed
• Create and submit invoices according to company practices; assist in generating monthly billing statements
• Prepare, post, verify, and record customer payments and transactions in the ERP/AR system
• Maintain and update customer records, including account setup, name/address changes, and mergers
• Draft correspondence for standard past-due accounts and collections
• Analyze account behavior and aging reports to identify high-risk accounts and recommend escalations or write-offs
• Collaborate with management to prepare reports on collection performance, aging analysis, and customer account status
• Assist with monthly and year-end closings, including journal entries, accruals validation, and revenue account reconciliations
• Assist in developing and refining collection workflows and policies to improve cash flow and reduce Days Sales Outstanding (DSO)
• Perform other related duties as assigned

• Associate’s or Bachelor’s degree in Accounting, Finance or Business Administration preferred
• Minimum 2–5 years of experience in accounts receivable, credit, or collections (freight forwarding or logistics industry preferred)
• Proficiency in Microsoft Office Suite (especially Excel) and ERP/accounting systems such as Oracle, SAP or Cargo Wise
• Strong understanding of AR processes, collections strategies, and financial reporting
• Excellent communication, negotiation, and customer service skills
• Ability to work independently in a fast-paced environment and manage shifting priorities
• High attention to detail, organizational skills, and analytical thinking
• Familiarity with Incoterms and freight documentation is a plus

Please note
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This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

The expected base pay for this role is between $55,700-$83,500. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and…