Senior Administrative Assistant

RPM Physical Therapy
- The Woodlands, TX

Full-Time | Monday
- Friday

RPM Physical Therapy is hiring a Senior Administrative Assistant to support backend operations while providing front desk coverage as needed. This role is ideal for someone who enjoys organization, systems, and operational problem‑solving and is interested in growing into a higher‑level operations or management role over time.

This is not a traditional front desk position. The primary focus is backend administrative support, reporting, payroll assistance, audits, and operational coordination.

Cover Letter Required

Please include your top 3 administrative or operational strengths to be considered.

• Assist with payroll preparation, time tracking, and administrative audits
• Maintain and update spreadsheets, reports, and operational trackers
• Support monthly payments, internal financial tracking, and reporting
• Prepare summaries and reports for leadership review
• Assist with schedule audits, attendance tracking, and administrative compliance
• Maintain organized digital records and internal documentation

• Assist with onboarding coordination and administrative HR documentation
• Support internal performance documentation and process tracking
• Help ensure internal procedures and policies are followed consistently

• Answer inbound calls and assist with scheduling during coverage gaps
• Support client communication during high‑volume or short‑staffed periods
• Ensure a smooth client experience when assisting the front desk team

• Identify inefficiencies and suggest workflow improvements
• Support leadership with operational projects and process development

• Strong organizational skills and attention to detail
• Comfortable working in Google Sheets or Excel
• Experience with administrative operations, payroll support, or reporting preferred
• Ability to manage multiple priorities with accuracy
• Professional written and verbal communication
• Proactive, problem‑solving mindset
• Comfortable in a fast‑paced, high‑expectation environment

• Increased responsibility in clinic operations and reporting
• Deeper involvement in payroll, audits, and administrative oversight
• Leadership over internal processes and systems
• Advancement into an Operations Coordinator or Operations Manager‑type role