Voice Engineer
Job in
The Woodlands, Montgomery County, Texas, USA
Listed on 2026-02-21
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-02-21
Job specializations:
-
Engineering
Telecoms Engineering, Systems Engineer, Technical Support
Job Description & How to Apply Below
Dice is the leading career destination for tech experts at every stage of their careers. Our client, DRC Systems USA LLC, is seeking the following. Apply via Dice today!
Only W2 (No C2C, No 1099, No EAD)
Job TitleVoice Engineer
LocationThe Woodlands, TX 77380 - Hybrid (3 Days Onsite/Week)
Our client is looking for a motivated and enthusiastic Voice Engineer to join our internal telecommunications team. In this role, you will support the deployment and maintenance of voice communication systems, ensuring seamless connectivity and performance. You will be instrumental in troubleshooting issues, implementing solutions, and assisting in the enhancement of our CISCO voice infrastructure.
Responsibilities- Assist in the implementation and configuration of voice systems, including VoIP and PBX solutions
- Monitor system performance and troubleshoot connectivity issues to ensure optimal operation
- Support end-users with voice-related inquiries and technical assistance
- Document technical processes and procedures for voice system management
- Participate in the testing and deployment of new voice features and upgrades
- Collaborate with cross-functional teams to define voice requirements and integrate voice solutions with existing infrastructure
- Travel may be required at times within the US.
- 2+ years of experience in voice engineering or telecommunications
- Intermediate understanding of VoIP protocols (e.g., SIP, RTP) and telephony systems
- Familiarity with networking concepts and troubleshooting
- Strong analytical and problem-solving skills
- Experience of supporting CISCO Unified Communications platform.
- A proactive mindset.
- Experience with Cisco Collaboration solutions
- Knowledge of call center technologies and features
- Relevant certifications in voice technologies (e.g., CCNA Voice) are a plus
- Familiarity with VoIP and telephony systems
- Basic understanding of network protocols and configurations
- Experience with monitoring tools for voice systems
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team environment
- Proactive approach to learning and personal development
Adaptability to changing technologies and processes
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