Senior Security Officer

FLSA STATUS

Non-exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)
• ICS‑Incident Command System 300/400 within 6 months of hire date

• Two years security of related field experience
• Healthcare experience preferred
• One year of Houston Methodist Public Safety experience preferred

• State license:
  Secur‑C or Secur‑N within 14 days and
• DL - Driver License - State Licensure - Texas Department of Licensing and  Must obtain a Texas DL within 90 days and
• IAHSS - Certified Security Officer‑Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security &  within 90 days and
• NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days

• BLS - Basic Life Support or Instructor (AHA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self‑direction, initiative, and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
• Demonstrates highly effective communication skills—strong written communications and platform presentation abilities
• Ability to work effectively in a fast‑paced environment
• Demonstrates flexibility and adaptability in the workplace
• Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
• Proficiency in spreadsheet, word processing, and presentation software
• Maintains a positive and supportive attitude and demeanor
• Professional handling of exposure to confidential/sensitive information

• Mentors and trains others. Acts as a Field Training Officer (FTO) while serving as a part of the Subject Matter Expert (SME) Team.
• Assists with the activities of assigned personnel; conducts site post inspections; conducts roll call to ensure assigned personnel are available, ready and properly prepared for duty; provides briefings for relieving supervisory personnel.
• Utilizes clear communication using professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures. Role models excellent, clear and professional communication skills to achieve mutual understanding and problem resolution, while providing the highest quality service during every patient, visitor and staff encounter.
• Actively responds to requests for personal security coverage, assistance with directions, information and guidance.
• Promotes a positive work environment and contributes to a dynamic, team‑focused work unit that actively helps one another to achieve optimal department results. Contributes towards improvement of department scores for employee engagement, i.e., peer‑to‑peer accountability.