IT Infrastructure Manager - Server

Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.

The IT Infrastructure Manager – Server & Applications will be responsible for the strategy, implementation, and management of our company’s Microsoft and Application server infrastructure. The ideal candidate will possess strong technical expertise in Microsoft server technologies, enterprise application management, and a thorough understanding of IT processes and procedures. This role requires a proven track record in managing complex IT environments and ensuring the reliability, security, and performance of critical business systems.

To achieve success in the strategic goals and mission set forth by leadership and the organization, this position will report to the SVP of Infrastructure and will work closely with the other IT Infrastructure Managers to ensure a customer‑first philosophy while striving to provide excellent service and support.

• Server Infrastructure Management
  • Lead the design, deployment, and management of Microsoft infrastructure, including Windows Server, Active Directory, and related technologies, ensuring a robust, scalable, and secure environment.
  • Oversee server performance, capacity planning, troubleshooting, and optimization to maintain high availability and reliability of critical systems as well as monitoring these systems.
  • Manage on‑premises, cloud (Azure), and hybrid server environments, architecting, designing, and supporting these environments as applications are implemented and supported.
  • Implement and manage server virtualization technologies (e.g., Hyper‑V).
• Enterprise Application Management (Microsoft Ecosystem Focus)
  • Manage the lifecycle of enterprise applications within the Microsoft ecosystem, including Microsoft 365 (Exchange Online, SharePoint Online, Teams, etc.), Dynamics 365, and other relevant business applications.
  • Oversee application deployments, upgrades, patching, and configurations, ensuring alignment with business requirements and security best practices.
  • Collaborate with application owners and business stakeholders to understand their needs and translate them into technical requirements.
  • Ensure the integration and interoperability of Microsoft enterprise applications with other systems.
  • Oversee other application deployments outside of the Microsoft ecosystem as needed. This includes ancillary systems of support.
• Technical Design and Implementation
  • Develop and implement technical designs for server infrastructure and enterprise application projects, ensuring alignment with business requirements and industry best practices.
  • Evaluate new technologies and provide recommendations to enhance infrastructure performance, efficiency, and security.
  • Collaborate with cross‑functional teams to integrate new solutions into the existing infrastructure.
• Process and Procedure Management
  • Establish and maintain IT processes and procedures related to server infrastructure and application management, ensuring compliance with organizational policies and regulatory standards.
  • Develop and enforce standard operating procedures (SOPs) for server maintenance, application support, incident response, and change management.
  • Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
• Team Leadership and Development
  • Manage a team of server administrators and application support staff, providing guidance, mentorship, and performance evaluations.
  • Foster a collaborative and innovative team environment, encouraging continuous learning and professional development within the Microsoft ecosystem.
  • Coordinate training sessions and workshops to keep the team updated on the latest Microsoft technologies and best practices.
• Vendor and Stakeholder Management
  • Engage with Microsoft and other relevant vendors and service providers to procure hardware,…