Engineering Program Manager
Listed on 2026-03-01
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Management
Operations Manager, Program / Project Manager -
Engineering
Operations Manager
Engineering Program Manager Position Overview
At Exo, integrity isn't just a value—it's the foundation of the work we do to keep our nation's infrastructure reliable and safe. From field assessments to innovative restoration solutions, we combine precision, integrity, and purpose in everything we do. Our team helps ensure power stays on, schools stay open, businesses thrive, and communities stay safe. You'll work with a respected team of experts solving meaningful challenges that protect communities and ensure the integrity of infrastructure.
The Engineering Program Manager will be a key operational and strategic leader responsible for supporting the development, growth, and day‑to‑day execution of Exo's engineering business unit. This role combines vision‑setting support, operational planning, project management oversight, customer engagement, and business process coordination. The ideal candidate is highly organized, a strong communicator, and capable of bridging strategic objectives with hands‑on operational execution.
They will ensure engineering work is delivered efficiently, customers are well‑supported, internal teams stay aligned, and the business unit operates with clarity, accountability, and discipline.
- Strategic Support & Business Unit Development
- Partner with leadership to refine and help communicate the vision for the engineering business unit.
- Assist in setting goals, objectives, and performance metrics.
- Translate strategic priorities into actionable plans, workflows, and processes.
- Identify operational gaps and implement improvements that enhance efficiency, quality, and customer satisfaction.
- Operational Leadership & Project Management
- Oversee day‑to‑day project management across the engineering unit, ensuring work is properly scoped, scheduled, resourced, and executed.
- Coordinate engineering workloads and resource allocation (“herding the engineers”) to maintain balanced capacity and predictable delivery.
- Maintain project plans, timelines, dashboards, and operational cadences.
- Monitor progress, risks, scope changes, and deliverables.
- Standardize project management tools, templates, and processes.
- Customer & Stakeholder Communication
- Serve as a primary operational point of contact for customers within the business unit.
- Manage communications around project updates, deliverables, risks, and expectations.
- Ensure a professional, proactive experience throughout the project lifecycle.
- Facilitate alignment between customers, business development, and engineering.
- Business Development Coordination
- Work closely with the business development team to support opportunity qualification, scoping, and proposal preparation.
- Assist in translating customer needs into engineering requirements and project plans.
- Support presales engagements and postsales handoffs.
- Contracts, Scope & Financial Operations
- Support contract review, setup, and execution for all projects within the business unit.
- Manage scope, change requests, and contractual obligations throughout project execution.
- Oversee invoicing accuracy and timeliness, ensuring clear communication with customers and internal finance.
- Track budget adherence and contribute to forecasting, revenue tracking, and capacity planning.
- Team & Culture Support
- Help establish a collaborative, accountable, and high‑performance culture within the engineering team.
- Reinforce clarity in roles, workflows, priorities, and expectations.
- Support continuous improvement and operational best practices across the unit.
- 5–10 years of experience in engineering operations, technical program management, project management, or business operations.
- Demonstrated success managing engineering or technical project workflows.
- Strong operational mindset with the ability to turn strategy into detailed execution plans.
- Excellent communication, organization, and interpersonal skills.
- Experience working directly with customers and cross‑functional teams.
- Familiarity with contracts, budgeting, invoicing, and project financials preferred.
- Prior experience in a fast‑paced, growing, or entrepreneurial environment is a plus.
- Primarily sedentary work performed in an…
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