Rail Operations Manager

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Delivering Goods For The Good Of All™ - Trinity Rail

While _Trinity

Rail_ has built one of the broadest and deepest railcar platforms in the world, it’s what’s inside our cars that counts. We are proud to manufacture, maintain, and manage the railcars that deliver the indispensable goods that keep our lives, and our economy, rolling. “Delivering Goods For The Good Of All” is why we proudly come to work each day, and this is why our company exists.

This is our purpose. _Trinity

Rail_ provides
- Railcar Manufacturing:  - Railcar Leasing Solutions:  - Railcar Maintenance & Parts:  - Fleet Management Services:  more information, visit us at  more about Trinsight®:  is _Trinity

Rail_ 's cloud-based platform purpose-built to bring your fleet into focus, allowing you to transform and streamline your supply chain with real-time tracking, analysis and management features that modern logistics demands

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For decades, _Trinity

Rail_ has been delivering the goods that keep North America moving. A humble promise to transport the everyday things that make everybody's lives better. It's our commitment to being stewards of the supply chain connecting companies with customers. People with products and Delivering Goods for the Good of All. While we've built one of the broadest and deepest railcar platforms in the world, to us it's what's on the inside that counts.

And the purpose these products serve for you like grain the secret ingredient for making memories, or gravel that paves the way for a getaway, fuel to power the road trip of a lifetime, cars that transport us to exciting new places, and essential chemicals that purify our water food and promote a healthy way of life. Indispensable goods that truly move us and keep our lives, and our economy rolling.

Trinity Rail is proud to

RSI Logistics, recently acquired by Trinity Industries
, is seeking a Rail Operations Manager
. The Manager is responsible for overseeing the operations that support North American Rail Coordination activities and will lead a team of Invoicing Coordinators, Freight Pay Coordinators, Shop and Maintenance Coordinators, and Supervisors, ensuring seamless logistics operations and fostering proactive relationships with key stakeholders. This role will also ensure the safe, efficient, and compliant operation of rail transportation within the organization and also provide innovative rail-centric services and solutions that bring high performing results to our customers.

Responsibilities:

• Provide leadership to Supervisors and Coordinators to best service clients and additionally share learning opportunities to help them excel through encouragement and empowerment
• Drive a positive culture by creating a productive work environment through effective communication, coaching, motivating, and leading by example
• Prioritize and organize work, along with strong follow-up, analytical, problem solving, and sound decision-making skills that support individual and team goals
• Foster an environment that encourages a continuous improvement mindset
• Develop a trusted advisor relationship with key client stakeholders and employees
• Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
• Effectively and professionally communicate in both verbal and written forms with clients, employees, peers, and management
• Create and develop professional relationships within all levels of the organization (peers, work groups, client, supervisors, vendors)
• Onboard and train new team members
• Take ownership of client issues and follow problems through resolution
• Formulate and drive operational plans, inspire and guide employees toward goal attainment, and address issues with effective corrective measures when needed
• Ensure team adherence to KPI/SLA requirements of responsible areas
• Oversight of investigation of loss and near loss events, and ensure corrective action feedback to client and employees
• Develop and enhance service procedures, policies, and standards

Education & Experience:

• Bachelor's degree specializing in relevant field or equivalent work…