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Heat Pump Specialist

Job in Thetford, Norfolk County, IP24, England, UK
Listing for: PH Jones
Full Time, Contract position
Listed on 2026-10-08
Job specializations:
  • Trades / Skilled Labor
    HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 38000 - 45000 GBP Yearly GBP 38000.00 45000.00 YEAR
Job Description & How to Apply Below
Air Source Heat Pump Service & Repair Engineer Somerset (must be locally based) Full-Time | Permanent Help Power the Future with PH Jones At PH Jones, we're playing a key role in the UK's transition to low-carbon heating. We're now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy-efficient heating solutions to homes across the region.

If you're passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we'd love to hear from you. What You'll Be Doing You'll be responsible for the safe, efficient servicing, fault-finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first-class experience.

Key Responsibilities Service, diagnose and repair Air Source Heat Pumps and associated heating controls Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes Deliver a high-quality, professional experience in occupied residential properties Effectively manage your own workload, appointments and productivity Complete job records, reports and parts requests accurately using company systems Act as a professional ambassador for PH Jones at all times Proactively identify system improvements, additional works or safety issues Participate in the out-of-hours call-out rota when required

What We Offer Competitive Package Salary :
Between £38,000 and £45,000 subject to experience and qualifications Full-time, permanent contract Annual pay review plus profit share scheme Fully costed company van and fuel card Exceptional Benefits Employee energy allowance and exclusive discounts on HIVE products Company pension scheme 25 days annual leave  bank holidays Full sick pay after successful probation Plus much more! About You You're a skilled, customer-focused engineer who can work independently and confidently in residential environments.

Essential Experience & Skills Proven experience servicing and repairing Air Source Heat Pump systems Strong understanding of low-temperature heating systems and controls Electrical fault-finding skills relevant to heating systems Experience working in occupied domestic properties Ability to manage workload independently and meet productivity targets Knowledge of domestic renewable heating regulations Strong customer service mindset in a field-based role Awareness of health, safety and compliance requirements MCS awareness

Experience with control systems including weather compensation, zoning and hybrid systems Qualifications & Certifications Level 3 Heat Pump qualification (or equivalent) Unvented Hot Water qualification (G3) F-Gas certification - desirable 18th Edition Wiring Regulations (BS7671) – desirable ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable Minimum 2 years' post-qualification experience Full UK driving licence (no more than 6 points) Right to work in the UK Be Part of Something Bigger By joining PH Jones, you'll be part of a team that's revolutionising how we heat our homes and helping to build a more sustainable future.
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