Student Success Advisor

Job Overview

This position provides first‑level support that successfully guides students through academic and non‑academic challenges by instructing them on higher education systems and practices to increase student enrollment, engagement, retention, and completion from the point of prospect relations to graduation and job placement. The Student Success Advisor acts as the primary liaison to new and currently enrolled student populations, working in tandem with faculty advisors and the counseling office to build active relationships and offer comprehensive support throughout the semester.

• Act as a comprehensive advocate for students to ensure their success.
• Assist with academic advising, navigate admissions and financial aid processes, connect with college and community resources, and facilitate involvement in student clubs, activities, or athletics.
• Evaluate and improve first‑year student experiences by addressing equity gaps.
• Provide comprehensive student support, including assistance with basic needs.
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization.

• Two years of related work experience.
• Proficiency with a variety of word processing, database, and web‑based applications sufficient to accurately collect data and create reports.
• Ability to work with minimal supervision and independently decide regarding workload, problems, or situations.
• Excellent organizational, planning, and management skills.
• Demonstrated knowledge and understanding of student development.
• Strong interpersonal communication skills (written and oral) to communicate effectively with students and employees.
• Willingness to work as part of a team.

• Two‑year degree or baccalaureate degree in a related field (Human Resources, Public Administration, Social Work, or Education).
• Experience in higher education.
• Experience in developing academic plans.
• Evidence of commitment to the success of diverse populations of students, staff, and faculty.
• Knowledge of public, private, and community social services and resource agencies for student referrals.
• Knowledge of data privacy practices and FERPA.
• Experience providing academic and/or employment case management.
• Knowledge of the functions of Academic Affairs and of Northland Community and Technical College.

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low‑cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Diabetes care.
• Dental and orthodontic care for adults and children.
• Six weeks paid leave for parents of newborn or newly adopted children.
• Pension plan beginning after three years of service.
• Employer‑paid life insurance.
• Short‑term and long‑term disability insurance.
• Tax‑free expense accounts for health, dental, and dependent care.
• Opportunities for training, classes, and professional development.
• Federal Public Service Loan Forgiveness Program eligibility for qualifying positions.
• Employee Assistance Program providing confidential support for mental health, relationships, finances, and legal issues.
• Daily living convenience services such as chore services, home repair, trip planning, and child/elder care programs (subject to eligibility).

AN EQUAL OPPORTUNITY

EMPLOYER:

Minnesota State is an equal‑opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities.