Student Success Advisor - MnSCU Academic Professional

Job Description

This position provides first level support that successfully guides students through academic and non-academic challenges by instructing students on higher education systems and practices to increase student enrollment, engagement, retention, and completion from the point of prospect relations to graduation and job placement. Working in tandem with the faculty program advisors, liberal arts and sciences advisors, and the faculty counseling position, this role acts as the primary liaison to the new and currently enrolled student populations.

Through rapport and use of strong interpersonal skills, the success advisor intentionally builds active relationships with students throughout the semester offering comprehensive support through all aspects of the higher education experience. This role also promotes awareness and understanding of the College's mission and programs to stakeholders both inside and outside the institution and helps create an equitable learning environment by making data-based decisions within a team environment.

• Customer Service
• Act as a comprehensive advocate for students to ensure their success. Assist with academic advising, help to navigate the admissions and financial aid processes, connect with college and community resources, and facilitate involvement in student clubs, activities, or athletics.
• Evaluate and improve first year student experiences by addressing equity gaps.
• Provide comprehensive student support, including assistance with basic needs.
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

• Two-years of related work experience
• Proficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reports
• The ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situations
• Excellent organizational, planning, and management skills
• Demonstrated knowledge and understanding of student development.
• Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
• Willing to work as part of a team

• 2-year degree or Baccalaureate Degree in a related field, i.e. Human Resources, Public Administration, Social Work, or Education
• Experience in higher education
• Experience in developing academic plans
• Evidence of commitment to the success of diverse populations of students, staff, and faculty.
• Knowledge of public, private, and community social services and resource agencies sufficient to provide referrals to students
• Knowledge of data privacy practices and FERPA
• Experience providing academic and/or employment case management
• Knowledge of the functions of Academic Affairs and of Northland Community and Technical College

• A cover letter addressing your qualifications
• Resume

In accordance with the Minnesota State's Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minn State's vehicle use criteria and consent to a Motor Vehicle Records check.

NOTICE:
The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

Days/M-F

Your benefits may include:

• Paid vacation and sick leave

• 12 paid holidays each year

• Low-cost medical, dental, vision, and prescription drug plans

• Fertility care, including IVF

• Diabetes care

• Dental and orthodontic care for adults and children

• 6 weeks paid leave for parents of newborn or newly adopted children

• Pension plan that provides income when you retire (after working at least three years)

• Employer paid life insurance

• to provide support for your family in the event of death

• Short-term and long-term disability

• insurance that can provide income if you are unable to work due to illness or injury

• Tax-free expense accounts for health, dental, and dependent care

• Resources that provide support and promote physical, emotional, social, and financial well-being

• Training, classes, and professional development

• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website )

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

• Daily Living/Convenience Services:
  Chore services, home repair, trip…